kitio.aiAide vs RevoChat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Aide starts at $39/mo and RevoChat starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI agent for orders and refunds
- Works in Zendesk, Gorgias and Front
- Built-in helpdesk and chat widget
- Shopify integration
- Topic tagging and routing
- Confidence rules and handoff
- Product recommendations
- Shopify and WooCommerce sync
- Order and shipping answers
- No-code setup
- Training on documents
| Feature | Aide | RevoChat |
|---|---|---|
| Best for | AI support agent for ecommerce that resolves orders, refunds and returns | Sales and support chatbot for Shopify and WooCommerce stores |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $39/mo | See pricing page |
| Free plan | Yes | No, trial available |
| Made by | Aide | Revolab Sdn Bhd |
| Based in | – | Malaysia |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Aide starts at $39/mo and RevoChat starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 150 AI replies a month
- 2 team members
- 1 store
- Powered by Aide branding
Starter
$39/mo
- 1,000 AI replies a month
- Unlimited team members
- Your own chat branding
- 1 store
Pro
$149/mo
- 4,000 AI replies a month
- Up to 3 stores
- Guided setup call
Scale
$499/mo
- 15,000 AI replies a month
- Unlimited stores
- Dedicated account lead
- 99.9% SLA
Enterprise
From $1,500/mo billed annually
- 50,000+ AI replies a month
- Custom DPA and BAA
- Named team
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Aide
- No seat fees on any plan
- Every feature on the free plan
- Keeps your current helpdesk
- Built mainly for ecommerce brands
- Overage fees per AI reply
- Free plan limited to 150 AI replies
RevoChat
- Uses your real product catalogue
- Free trial without a card
- Quick setup for small stores
- Plan prices not published
- Social channels not yet available
- Limited to Shopify and WooCommerce
Which one should you choose?
Choose Aide if you want:
- No seat fees on any plan
- Every feature on the free plan
- Keeps your current helpdesk
Watch out: built mainly for ecommerce brands.
Choose RevoChat if you want:
- Uses your real product catalogue
- Free trial without a card
- Quick setup for small stores
Watch out: plan prices not published.
Aide vs RevoChat FAQ
What is the difference between Aide and RevoChat?
Aide: AI support agent for ecommerce that resolves orders, refunds and returns. RevoChat: Sales and support chatbot for Shopify and WooCommerce stores. Both are customer support tools.
Is Aide or RevoChat cheaper?
Aide starts at $39/mo and RevoChat starts at See pricing page. Check both pricing pages for current plans.
Do Aide and RevoChat have free plans?
Aide: Yes. RevoChat: No, trial available.
Who makes Aide?
Aide is made by Aide.
Who makes RevoChat?
RevoChat is made by Revolab Sdn Bhd, based in Malaysia.
Which should I choose, Aide or RevoChat?
Choose Aide if you value no seat fees on any plan and every feature on the free plan. Choose RevoChat if you value uses your real product catalogue and free trial without a card.