kitio.aiAide vs Asklo
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Aide starts at $39/mo and Asklo starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI agent for orders and refunds
- Works in Zendesk, Gorgias and Front
- Built-in helpdesk and chat widget
- Shopify integration
- Topic tagging and routing
- Confidence rules and handoff
- AI product Q&A
- Live FAQs
- Custom questions and answers
- Product insights
| Feature | Aide | Asklo |
|---|---|---|
| Best for | AI support agent for ecommerce that resolves orders, refunds and returns | AI assistant that answers shopper questions on product pages |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $39/mo | See pricing page |
| Free plan | Yes | Yes |
| Made by | Aide | Asklo |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Aide starts at $39/mo and Asklo starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 150 AI replies a month
- 2 team members
- 1 store
- Powered by Aide branding
Starter
$39/mo
- 1,000 AI replies a month
- Unlimited team members
- Your own chat branding
- 1 store
Pro
$149/mo
- 4,000 AI replies a month
- Up to 3 stores
- Guided setup call
Scale
$499/mo
- 15,000 AI replies a month
- Unlimited stores
- Dedicated account lead
- 99.9% SLA
Enterprise
From $1,500/mo billed annually
- 50,000+ AI replies a month
- Custom DPA and BAA
- Named team
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Aide
- No seat fees on any plan
- Every feature on the free plan
- Keeps your current helpdesk
- Built mainly for ecommerce brands
- Overage fees per AI reply
- Free plan limited to 150 AI replies
Asklo
- Answers questions right on the product page
- Editable AI answers
- Free to start
- Plan details not in the evidence
- Limited to product-page questions
- Supported platforms not detailed
Which one should you choose?
Choose Aide if you want:
- No seat fees on any plan
- Every feature on the free plan
- Keeps your current helpdesk
Watch out: built mainly for ecommerce brands.
Choose Asklo if you want:
- Answers questions right on the product page
- Editable AI answers
- Free to start
Watch out: plan details not in the evidence.
Aide vs Asklo FAQ
What is the difference between Aide and Asklo?
Aide: AI support agent for ecommerce that resolves orders, refunds and returns. Asklo: AI assistant that answers shopper questions on product pages. Both are customer support tools.
Is Aide or Asklo cheaper?
Aide starts at $39/mo and Asklo starts at See pricing page. Check both pricing pages for current plans.
Do Aide and Asklo have free plans?
Aide: Yes. Asklo: Yes.
Who makes Aide?
Aide is made by Aide.
Who makes Asklo?
Asklo is made by Asklo.
Which should I choose, Aide or Asklo?
Choose Aide if you value no seat fees on any plan and every feature on the free plan. Choose Asklo if you value answers questions right on the product page and editable ai answers.