kitio.aiAdded Nov 5, 2026
Zonka Feedback
Free trialSurvey and feedback platform with AI analysis of customer comments
What is Zonka Feedback?
Zonka Feedback collects surveys and feedback across channels and uses AI to find themes, sentiment and the issues that most affect customer experience. CX, support and product teams use it to turn open-ended comments into dashboards and actions.
AI features include thematic analysis, entity and aspect tracking, sentiment analysis, impact analysis and an Ask AI chat for questions about your data. Role-based dashboards cover customer, support, product and location feedback, and an MCP server lets Claude, ChatGPT and other assistants query CX data.
Surveys run over email, SMS, web, apps, kiosks and links, with NPS tools, reputation management and APIs and SDKs for developers. It offers a 14-day free trial and a migration path for teams leaving GetFeedback Direct.
Features
- AI thematic analysis
- Sentiment analysis
- Ask AI
- Role-based dashboards
- MCP server
- Multichannel surveys
Tags
Releases
+ Submit new release- Listed
Zonka Feedback was added to the directory.
Organization
Zonka Feedback
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- Not listed
- Free trial duration
- 14 days
Sponsored
Your AI tool here
A Featured launch puts your tool in this spot and on the home page for a week.
Top Zonka Feedback alternatives
View allData & analytics
App review analysis with AI replies and plain-language questions
Data & analytics
Encrypted survey tool with AI survey design and response analysis
Compare Zonka Feedback
If you liked Zonka Feedback
- purpalNew
Links customer feedback to revenue and logs product decisions
Free trial · $49/moData & analytics AI feedback analytics that tags, tracks and explains customer feedback
Free trialData & analytics- Parliant.AINew
Conversational surveys run by AI that ask their own follow-ups
Freemium · $49/moData & analytics - TypeformNew
Form and survey builder with AI help and AI-moderated research
Freemium · $39/moProductivityMade in Spain - UserVoiceNew
Customer feedback platform with an AI agent and MCP access
From $1000/moCustomer supportMade in United States
Pros and cons
Pros
- Analyzes open-text feedback automatically
- Feedback data reachable from AI assistants
- Many survey channels
Cons
- Prices not shown on the fetched page
- Advanced AI likely on higher tiers
- Setup takes time for many touchpoints
Prompts & results
No prompts yet. Add your own prompt and output to help others use this tool.
Share a prompt
Reviews
Q&A
What is Zonka Feedback?
Zonka Feedback collects surveys and feedback across channels and uses AI to find themes, sentiment and the issues that most affect customer experience. CX, support and product teams use it to turn open-ended comments into dashboards and actions.
Can I query Zonka Feedback data from ChatGPT or Claude?
Yes. Zonka Feedback offers an MCP server that makes your CX data queryable from Claude, ChatGPT and similar tools.
How much does Zonka Feedback cost?
Zonka Feedback is free trial. There is a 14-day free trial.
Is there a free version of Zonka Feedback?
No, but you can try it free for 14 days before paying.
What are the main features of Zonka Feedback?
AI thematic analysis, Sentiment analysis, Ask AI, Role-based dashboards, MCP server, Multichannel surveys.
Who makes Zonka Feedback?
Zonka Feedback is made by Zonka Feedback.
What are the best alternatives to Zonka Feedback?
Popular alternatives include Appbot, Kimola, Enterpret.