kitio.aiAdded Oct 29, 2026
Kimola
FreemiumAI that turns customer feedback into market research
What is Kimola?
Kimola collects customer feedback from reviews, surveys, social posts and support conversations, then structures it into themes, sentiment and personas. It is built for product, CX and research teams who need findings without training their own models.
The platform tracks reviews and mentions, can scrape feedback sources or take custom data, and analyses text in more than 30 languages. Topic and aspect-based sentiment detection come with general and industry-specific AI models.
Results are organised around customer personas, usage motivations, pain points and journey stages, with signals and action plans on top. Reports can be exported to PowerPoint, PDF, Excel and CSV.
Features
- Review and mention tracking
- Topic and sentiment detection
- 30+ language analysis
- Persona and pain-point reports
- PowerPoint, PDF and Excel export
Tags
Releases
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Organization
Kimola
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Freemium
- Paid options from
- Not listed
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Pros and cons
Pros
- No model training needed
- Handles reviews, surveys and call transcripts
- Analyses 30+ languages
Cons
- Full plan prices are hard to read on the site
- Large volumes need an enterprise deal
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Q&A
What is Kimola?
Kimola collects customer feedback from reviews, surveys, social posts and support conversations, then structures it into themes, sentiment and personas. It is built for product, CX and research teams who need findings without training their own models.
What kinds of feedback can Kimola analyse?
It covers product and marketplace reviews, social posts, open-ended survey answers, chat and call-centre transcripts and employee feedback.
Can I export the results?
Yes. Reports export to PowerPoint, PDF, Excel and CSV.
How much does Kimola cost?
Kimola is freemium.
Is there a free version of Kimola?
Yes. Kimola has a free plan, and paid plans add more usage and features.
What are the main features of Kimola?
Review and mention tracking, Topic and sentiment detection, 30+ language analysis, Persona and pain-point reports, PowerPoint, PDF and Excel export.
Who makes Kimola?
Kimola is made by Kimola.
What are the best alternatives to Kimola?
Popular alternatives include ClientZen, IndexBox, Enterpret.