kitio.aiAdded Nov 5, 2026
niia
Free trialAI receptionist that books salon appointments over WhatsApp
What is niia?
niia answers a salon's WhatsApp messages around the clock, booking, rescheduling and cancelling appointments and syncing them to Google Calendar. It learns the salon's services, prices, staff and hours, so owners stop losing after-hours bookings to competitors.
Setup connects niia to the salon's WhatsApp Business number, usually within a day. Clients write in their own language, with more than 60 supported including Arabic, Hindi and Tagalog, and niia sends reminders the morning of or 24 to 48 hours ahead that clients can reply to.
A dashboard shows every conversation, booking and customer, along with sentiment and after-hours activity, and staff can take over any chat. When a slot frees up, niia offers it to the first person on the waitlist and moves down the list if nobody replies within 30 minutes. It is made by Navan AI.
Features
- 24/7 WhatsApp booking agent
- Google Calendar sync
- Replies in 60+ languages
- Automatic appointment reminders
- Waitlist refilling
- Unified inbox with takeover
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Organization
Navan AI
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- Not listed
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Pros and cons
Pros
- Clients book without installing anything
- Knows real prices and availability
- Fills cancelled slots from a waitlist
Cons
- Only works through WhatsApp
- Built for salons, not other businesses
- Pricing not shown on the homepage
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Q&A
What is niia?
niia answers a salon's WhatsApp messages around the clock, booking, rescheduling and cancelling appointments and syncing them to Google Calendar. It learns the salon's services, prices, staff and hours, so owners stop losing after-hours bookings to competitors.
Does niia need a special phone number?
No. niia is linked to your salon's existing WhatsApp Business number, and setup takes under a day.
Which languages can niia reply in?
It answers in the language each client writes in, with more than 60 languages supported, including Arabic, Hindi and Tagalog.
How much does niia cost?
niia is free trial.
Is there a free version of niia?
No, but you can try it free before paying.
What are the main features of niia?
24/7 WhatsApp booking agent, Google Calendar sync, Replies in 60+ languages, Automatic appointment reminders, Waitlist refilling, Unified inbox with takeover.
Who makes niia?
niia is made by Navan AI.
What are the best alternatives to niia?
Popular alternatives include Smartsupp, respond.io, Gupshup.