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AI toolsCustomer supportOmnichat

Added Nov 5, 2026

Omnichat

Free trial
🇭🇰 Hong Kong SAR ChinaOmnichatCustomer support views clicks to the websiteNo ratings
Use tool

AI social CRM for WhatsApp, Instagram, Messenger and LINE

Unified chat inboxAI agentsWhatsApp catalog and paymentsBroadcast campaignsAbandoned cart remarketingSalesforce and HubSpot integrationFree trial
OverviewReleasesPricingAlternativesPros & ConsPromptsReviewsQ&A
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omnichat.ai
OmnichatAI social CRM for WhatsApp, Instagram, Messenger and LINEVisit omnichat.ai

What is Omnichat?

Omnichat brings messages from WhatsApp, Instagram, Facebook Messenger, LINE, TikTok, WeChat and website chat into one inbox with AI agents for support, marketing and sales. It targets retail, cosmetics, automotive, travel and real estate brands that sell through chat apps.

AI agents and Omni AI Message Flow answer questions and run automated conversations, while broadcasts, customer journeys, coupons and abandoned cart reminders handle marketing. WhatsApp-specific tools include catalogs with payment, Flows and a loyalty CRM.

A social CDP collects customer data from chats, and sales tracking ties conversations to store staff for online-to-offline selling. Integrations cover Salesforce, HubSpot, Emarsys and Meta Ads, and you can start with a trial or a demo.

Features

  • Unified chat inbox
  • AI agents
  • WhatsApp catalog and payments
  • Broadcast campaigns
  • Abandoned cart remarketing
  • Salesforce and HubSpot integration

Tags

Social CRMWhatsAppOmnichannelAI Agents

Releases

+ Submit new release
  1. ListedNov 5, 2026

    Omnichat was added to the directory.

Organization

Omnichat

🇭🇰 Hong Kong SAR China

Listed by kitio.ai · unverified owner

Pricing

Pricing model
Free trial
Paid options from
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Omnichannel inbox and AI agents for WhatsApp, Instagram and more

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Pros and cons

Pros

  • Covers Asian channels like LINE and WeChat
  • Marketing and support in one tool
  • Strong WhatsApp feature set

Cons

  • Prices not listed publicly
  • Many features to configure

Prompts & results

No prompts yet. Add your own prompt and output to help others use this tool.

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Reviews

Q&A

What is Omnichat?

Omnichat brings messages from WhatsApp, Instagram, Facebook Messenger, LINE, TikTok, WeChat and website chat into one inbox with AI agents for support, marketing and sales. It targets retail, cosmetics, automotive, travel and real estate brands that sell through chat apps.

Does Omnichat support LINE and WeChat?

Yes. Along with WhatsApp, Instagram and Messenger, it connects LINE, TikTok, WeChat and website live chat.

Which CRMs does Omnichat integrate with?

It lists integrations with Salesforce, HubSpot and Emarsys, plus the Meta Ads platform.

How much does Omnichat cost?

Omnichat is free trial.

Is there a free version of Omnichat?

No, but you can try it free before paying.

What are the main features of Omnichat?

Unified chat inbox, AI agents, WhatsApp catalog and payments, Broadcast campaigns, Abandoned cart remarketing, Salesforce and HubSpot integration.

Who makes Omnichat?

Omnichat is made by Omnichat.

What are the best alternatives to Omnichat?

Popular alternatives include WiiChat, ZINQ, respond.io.

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