kitio.aiAdded Oct 28, 2026
Lorikeet
Free trial · $2100/moAI support agent for complex workflows in fintech and health
What is Lorikeet?
Lorikeet is an AI customer support agent built for regulated and complex businesses such as fintech, insurance and healthcare. It resolves tickets end to end over chat, email, SMS and voice by following company workflows rather than only answering FAQs.
Teams map their support processes as workflows, and Lorikeet executes them with checks, API calls and escalation rules. It integrates with Zendesk, Salesforce, Intercom and other help desks, keeping them as the system of record.
Lorikeet charges per resolution, with separate rates for digital and voice channels and no charge for escalated conversations. It was founded in Sydney and also operates in the US.
Features
- Workflow-driven resolutions
- Chat, email, SMS and voice
- Help desk integrations
- Compliance controls
- Per-resolution billing
Tags
Releases
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Organization
Lorikeet
🇦🇺 Australia
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- $2100/mo
- Billing frequency
- Monthly
- Free trial duration
- 30 days
Lorikeet plans
Start
$2100/mo
- Paid annually
- Under 5,000 monthly tickets
- $0.99 per chat/email resolution
- $1.50 per voice resolution
Scale
$5100/mo
- Paid annually
- 5,000 to 20,000 monthly tickets
- $0.90 per chat/email resolution
- $1.20 per voice resolution
Signature
Custom
- 20K+ monthly tickets
- Dedicated forward deployed support
Prices in USD, checked Oct 28, 2026. Plans change often, so confirm on the Lorikeet site.Official pricing
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Pros and cons
Pros
- Handles multi-step regulated cases
- Escalations are not billed
- Works with major help desks
Cons
- Smaller vendor than leaders
- Needs workflow mapping upfront
- No free plan
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Q&A
What is Lorikeet?
Lorikeet is an AI customer support agent built for regulated and complex businesses such as fintech, insurance and healthcare. It resolves tickets end to end over chat, email, SMS and voice by following company workflows rather than only answering FAQs.
How much does Lorikeet cost?
Lorikeet is free trial, with paid plans from $2100/mo. There is a 30-day free trial.
Is there a free version of Lorikeet?
No, but you can try it free for 30 days before paying.
What are the main features of Lorikeet?
Workflow-driven resolutions, Chat, email, SMS and voice, Help desk integrations, Compliance controls, Per-resolution billing.
Who makes Lorikeet?
Lorikeet is made by Lorikeet.
What are the best alternatives to Lorikeet?
Popular alternatives include Decagon, Yellow.ai, Talkdesk.