kitio.aiAdded Oct 28, 2026
Parloa
PaidAI agent management platform for enterprise phone and chat service
What is Parloa?
Parloa is a platform for designing, testing and running AI agents that handle customer service calls and messages for large companies. It started in Germany with voice automation and now serves insurers, retailers and travel brands across Europe and the US.
Teams describe agent behaviour in natural language, then simulate thousands of conversations to test it before going live. Parloa connects to contact center platforms such as Genesys and to CRMs, so agents can authenticate callers, update records and route calls with context.
The platform includes monitoring dashboards, version control for agent changes and compliance features aimed at regulated European industries. Pricing is set through enterprise contracts.
Features
- Natural-language agent design
- Conversation simulation
- Contact center integrations
- Live monitoring
- Version control
Tags
Releases
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Organization
Parloa
🇩🇪 Germany
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- Not listed
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Pros and cons
Pros
- Strong voice automation
- Good testing before launch
- EU data and compliance focus
Cons
- Aimed at large enterprises
- No self-serve plan
- Fewer native channels than suites
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Q&A
What is Parloa?
Parloa is a platform for designing, testing and running AI agents that handle customer service calls and messages for large companies. It started in Germany with voice automation and now serves insurers, retailers and travel brands across Europe and the US.
How much does Parloa cost?
Parloa is paid.
Is there a free version of Parloa?
No. Parloa is a paid tool.
What are the main features of Parloa?
Natural-language agent design, Conversation simulation, Contact center integrations, Live monitoring, Version control.
Who makes Parloa?
Parloa is made by Parloa.
What are the best alternatives to Parloa?
Popular alternatives include Decagon, Sierra, Ada.