kitio.aiAdded Nov 5, 2026
Implicit
From $19/moCited AI answers from manuals, tickets and procedures for support teams
What is Implicit?
Implicit, formerly Agolo, reads a company's technical manuals, support tickets and procedures and answers questions with citations back to the source. It is built for technical support desks and aircraft maintenance crews, including military teams.
Content from Zendesk, SharePoint, Notion, Slack and uploaded files is pulled into one searchable knowledge layer. A dedicated Zendesk version helps agents resolve tickets and ramp up faster, and the aircraft maintenance edition puts manuals and SOPs in front of maintainers.
The same governed knowledge base is available to people and to AI agents, which can query it over MCP or API. Paid plans are sized by knowledge bases, content sources and monthly AI answers, and the enterprise tier adds private cloud deployment and white-labeling.
Features
- Source-cited answers
- Zendesk integration
- Aircraft maintenance edition
- MCP and API access
- Connectors for SharePoint, Notion and Slack
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Releases
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Organization
Implicit
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- $19/mo
- Billing frequency
- Monthly
Implicit plans
Pro
$19/mo
- 10 knowledge bases
- 100 content sources
- 200 AI answers per month
- Advanced integrations
Teams
$195/mo
- 30 knowledge bases
- 800 content sources
- 1,000 AI answers per month
Enterprise
Contact sales
- Up to 100 knowledge bases
- Unlimited users
- Private cloud deployment
- White-labeling
Prices in USD, checked Nov 5, 2026. Plans change often, so confirm on the Implicit site.Official pricing
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Pros and cons
Pros
- Every answer links to its source
- Agents and people share one knowledge base
- Low entry price for small teams
Cons
- Pro plan caps AI answers at 200 a month
- Big jump from Pro to Teams pricing
- No free plan shown
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Q&A
What is Implicit?
Implicit, formerly Agolo, reads a company's technical manuals, support tickets and procedures and answers questions with citations back to the source. It is built for technical support desks and aircraft maintenance crews, including military teams.
Can AI agents use Implicit's knowledge base?
Yes. Besides the chat interface for people, agents can reach the same knowledge over MCP and an API.
Can Implicit run in a private cloud?
Private cloud deployment is listed as part of the Enterprise plan, along with white-labeling and unlimited users.
How much does Implicit cost?
Implicit is paid, with paid plans from $19/mo.
Is there a free version of Implicit?
No. Implicit is a paid tool.
What are the main features of Implicit?
Source-cited answers, Zendesk integration, Aircraft maintenance edition, MCP and API access, Connectors for SharePoint, Notion and Slack.
Who makes Implicit?
Implicit is made by Implicit.
What are the best alternatives to Implicit?
Popular alternatives include Docent, UserVoice, Help Scout.