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AI toolsCustomer supportDocent

Added Nov 5, 2026

Docent

Free trial · $79/mo
DocentCustomer support views clicks to the websiteNo ratings
Use tool

Documentation platform with an AI chat agent that answers from your docs

AI chat agent on your siteHelp center and API docsUnanswered question reportMCP server for AI toolsHuman handoff inboxContent importFree trial · $79/mo
OverviewReleasesPricingAlternativesPros & ConsPromptsReviewsQ&A
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trydocent.ai
DocentDocumentation platform with an AI chat agent that answers from your docsVisit trydocent.ai

What is Docent?

Docent is a documentation tool for help centers, API references and internal knowledge, with an AI agent that answers website visitors using only your published articles. It also formats pages so AI search engines can read and cite them.

You write in a block editor or Markdown with drafts and version history, and can import from WordPress, HubSpot, Freshdesk and HelpDocs.io. Each article is published as clean HTML, Markdown and chunked JSON, with an llms.txt file generated automatically and an MCP server that connects the docs to Claude, ChatGPT or Copilot.

The Messenger widget answers questions with links to its sources and hands the chat to a person in a shared inbox when the docs fall short. Unanswered questions are collected in a report, so you can see which articles to write next. Messenger can also route chats to Slack and run on WhatsApp.

Features

  • AI chat agent on your site
  • Help center and API docs
  • Unanswered question report
  • MCP server for AI tools
  • Human handoff inbox
  • Content import

Tags

Knowledge BaseHelp CenterMCPAEO

Releases

+ Submit new release
  1. ListedNov 5, 2026

    Docent was added to the directory.

Organization

Docent

Listed by kitio.ai · unverified owner

Pricing

Pricing model
Free trial
Paid options from
$79/mo
Billing frequency
Monthly
Free trial duration
30 days
Use tool

Sponsored

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ImplicitNew

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Customer feedback platform with an AI agent and MCP access

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Pros and cons

Pros

  • Answers are limited to your own docs
  • Shows gaps in your documentation
  • AI-friendly output and llms.txt

Cons

  • No free plan after the trial
  • Paid plans start at $79 a month
  • Plan details are not shown on the homepage

Prompts & results

No prompts yet. Add your own prompt and output to help others use this tool.

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Reviews

Q&A

What is Docent?

Docent is a documentation tool for help centers, API references and internal knowledge, with an AI agent that answers website visitors using only your published articles. It also formats pages so AI search engines can read and cite them.

Can I move my existing help center to Docent?

Yes. Docent imports content from WordPress, HubSpot, Freshdesk and HelpDocs.io.

What happens when Docent's AI agent can't answer?

It says the docs don't cover the question and passes the conversation to your team in a shared inbox. The question also shows up in a gap report.

How much does Docent cost?

Docent is free trial, with paid plans from $79/mo. There is a 30-day free trial.

Is there a free version of Docent?

No, but you can try it free for 30 days before paying.

What are the main features of Docent?

AI chat agent on your site, Help center and API docs, Unanswered question report, MCP server for AI tools, Human handoff inbox, Content import.

Who makes Docent?

Docent is made by Docent.

What are the best alternatives to Docent?

Popular alternatives include Helpjuice, Siedesk, Implicit.

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