kitio.aiAdded Nov 5, 2026
CoSupport AI
Free trialAI support agent for online stores, billed per resolved ticket
What is CoSupport AI?
CoSupport AI resolves customer support tickets for e-commerce brands, handling order status, returns, refunds and order changes with live store data. It runs as its own chat widget or inside an existing help desk, and you only pay for tickets the AI closes.
On Shopify it connects through the API, reads each order and product, and can cancel orders, change them or issue refunds when they are eligible, or explain the next step when they are not. It works with Zendesk, Freshdesk, Zoho and other help desks.
The company says a patented design stops the AI from inventing order or refund answers, and it holds ISO 27001 certification with GDPR and CCPA compliance. A free pilot connects in about ten minutes, and a hybrid option adds human agents on the same queue under one SLA.
Features
- Order status and tracking answers
- Returns, refunds and cancellations
- Live Shopify order data
- Help desk integrations
- Standalone chat widget
- Optional human agents
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Organization
CoSupport AI
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- Not listed
CoSupport AI plans
AI resolution
$0.50 / resolved ticket
- First 1,000 AI responses free
- Unresolved tickets not billed
- No seat fees
AI plus people
Contact sales
- Human agents on the same queue
- One SLA for all tickets
Prices in USD, checked Nov 5, 2026. Plans change often, so confirm on the CoSupport AI site.Official pricing
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Pros and cons
Pros
- Pay only for resolved tickets
- Acts on orders, not just answers
- No seat fees
Cons
- Costs grow with ticket volume
- Focused on e-commerce questions
- Human coverage priced separately
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Q&A
What is CoSupport AI?
CoSupport AI resolves customer support tickets for e-commerce brands, handling order status, returns, refunds and order changes with live store data. It runs as its own chat widget or inside an existing help desk, and you only pay for tickets the AI closes.
Which help desks does CoSupport AI work with?
It runs inside Zendesk, Freshdesk, Zoho and other help desks, or as a standalone chat widget on your store.
What does the CoSupport AI free pilot include?
The first 1,000 AI responses are free, which usually covers roughly 300 to 1,000 resolved tickets.
How much does CoSupport AI cost?
CoSupport AI is free trial.
Is there a free version of CoSupport AI?
No, but you can try it free before paying.
What are the main features of CoSupport AI?
Order status and tracking answers, Returns, refunds and cancellations, Live Shopify order data, Help desk integrations, Standalone chat widget, Optional human agents.
Who makes CoSupport AI?
CoSupport AI is made by CoSupport AI.
What are the best alternatives to CoSupport AI?
Popular alternatives include lookfor, Gorgias, Yuma AI.