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AI toolsCustomer supportAtomicwork

Added Nov 5, 2026

Atomicwork

From $25000/yr
AtomicworkCustomer support views clicks to the websiteNo ratings
Use tool

Agentic IT service management with AI coworkers for enterprises

AI coworkersAgentic ITSM and ESMAccess governanceModern CMDBSlack and Teams supportOutcome-based pricingFrom $25000/yr
OverviewReleasesPricingAlternativesPros & ConsPromptsReviewsQ&A
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atomicwork.com
AtomicworkAgentic IT service management with AI coworkers for enterprisesVisit atomicwork.com

What is Atomicwork?

Atomicwork is an AI-native IT and enterprise service management platform where AI coworkers resolve employee requests, grant access and run service workflows. It serves IT and HR teams that support staff through Slack, Teams, email, voice and a portal.

Beyond the service desk, it includes a modern CMDB, identity and access governance through Access Ops Manager, service analytics and automation built from prompts. Onboarding and offboarding flows can run end to end, and integrations include ServiceNow, Okta, Slack and Microsoft.

Pricing combines an annual platform fee with consumption: the base plan includes credits and two AI coworkers, and further work is billed per outcome, such as a knowledge answer, an access change or a resolved request.

Features

  • AI coworkers
  • Agentic ITSM and ESM
  • Access governance
  • Modern CMDB
  • Slack and Teams support
  • Outcome-based pricing

Tags

ITSMAI AgentsService DeskEnterprise

Releases

+ Submit new release
  1. ListedNov 5, 2026

    Atomicwork was added to the directory.

Organization

Atomicwork

Listed by kitio.ai · unverified owner

Pricing

Pricing model
Paid
Paid options from
$25000/yr
Billing frequency
Yearly

Atomicwork plans

  • Platform

    $25000/yr

    • 25,000 credits included
    • 2 AI coworkers
    • Up to 250 end users
  • Knowledge support

    $1 / outcome

    • Min 25,000 outcomes a year
    • Answers to employee questions
  • Access automation

    $2 / outcome

    • Min 12,000 outcomes a year
    • Time-bound app access grants
  • Service resolution

    From $3 / outcome

    • Min 8,000 outcomes a year
    • Full request resolution

Prices in USD, checked Nov 5, 2026. Plans change often, so confirm on the Atomicwork site.Official pricing

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Pros and cons

Pros

  • AI handles requests end to end
  • Covers IT and HR service desks
  • Pricing tied to outcomes

Cons

  • Starts at $25,000 a year
  • Extra AI coworkers cost $499 a month
  • Built for larger organizations

Prompts & results

No prompts yet. Add your own prompt and output to help others use this tool.

Share a prompt

Reviews

Q&A

What is Atomicwork?

Atomicwork is an AI-native IT and enterprise service management platform where AI coworkers resolve employee requests, grant access and run service workflows. It serves IT and HR teams that support staff through Slack, Teams, email, voice and a portal.

What does an Atomicwork outcome cost?

Knowledge answers are $1 each, access automation $2 and service resolutions from $3, each with yearly minimums and volume discounts.

Which channels does Atomicwork support?

Employees can reach it through chat in Slack or Teams, voice, email and a web portal.

How much does Atomicwork cost?

Atomicwork is paid, with paid plans from $25000/yr.

Is there a free version of Atomicwork?

No. Atomicwork is a paid tool.

What are the main features of Atomicwork?

AI coworkers, Agentic ITSM and ESM, Access governance, Modern CMDB, Slack and Teams support, Outcome-based pricing.

Who makes Atomicwork?

Atomicwork is made by Atomicwork.

What are the best alternatives to Atomicwork?

Popular alternatives include Rezolve.ai, Serviceaide, Inbenta.

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