kitio.aiAdded Nov 5, 2026
ServiceNow
PaidEnterprise workflow platform with built-in AI agents
What is ServiceNow?
ServiceNow is an enterprise platform for running IT, employee and customer workflows in one place. Its AI Platform adds assistants and agents that automate requests, with products organized by industry and by business function.
Companies use it to route tickets, manage services and connect departments through shared workflows. The homepage frames the whole product around putting AI to work for both customers and employees.
ServiceNow sells through its sales team and a demo, and runs regional sites for the Americas, Europe, the Middle East, Africa and Asia-Pacific. Learning resources and partner programs support implementation.
Features
- AI Platform
- IT service workflows
- Employee and customer workflows
- Industry solutions
- Partner ecosystem
Tags
Releases
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ServiceNow was added to the directory.
Organization
ServiceNow
🇺🇸 United States
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- Not listed
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Pros and cons
Pros
- Wide range of enterprise workflows
- AI built into the platform
- Industry-specific products
Cons
- No public pricing
- Heavy to implement
- Built for large organizations
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Reviews
Q&A
What is ServiceNow?
ServiceNow is an enterprise platform for running IT, employee and customer workflows in one place. Its AI Platform adds assistants and agents that automate requests, with products organized by industry and by business function.
Can I try ServiceNow before buying?
The homepage offers a demo and a sales contact. A self-serve trial isn't described in the pages we checked.
How much does ServiceNow cost?
ServiceNow is paid.
Is there a free version of ServiceNow?
No. ServiceNow is a paid tool.
What are the main features of ServiceNow?
AI Platform, IT service workflows, Employee and customer workflows, Industry solutions, Partner ecosystem.
Who makes ServiceNow?
ServiceNow is made by ServiceNow.
What are the best alternatives to ServiceNow?
Popular alternatives include Odin AI, OneReach.ai, Jitterbit.