kitio.aiAdded Nov 5, 2026
Inbenta
PaidEnterprise AI agents for customer and employee service
What is Inbenta?
Inbenta is an enterprise platform for automating customer and employee service with AI chat assistants, AI agents and voice bots. It also adds enterprise search, knowledge management and live agent tools, and serves sectors such as banking, travel, insurance, healthcare and the public sector.
The platform, branded Encore, groups its tools into three areas: customer-facing assistants and search, back-end workflow automation and knowledge management, and live agent assist with sentiment analysis, real-time translation and suggested replies for human agents.
Inbenta has worked on natural language AI for about two decades. The site is available in English, French, Spanish and Brazilian Portuguese, there is a developer portal and app hub for integrations, and pricing is quoted by the sales team.
Features
- Conversational AI assistants
- Voice AI
- Enterprise search
- Knowledge management
- Live agent assist
- Workflow automation
Tags
Releases
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Inbenta was added to the directory.
Organization
Inbenta
🇺🇸 United States
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- Not listed
Inbenta plans
Enterprise
Contact sales
- Custom quote
- Demo with sales team
Prices in USD, checked Nov 5, 2026. Plans change often, so confirm on the Inbenta site.Official pricing
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Pros and cons
Pros
- Covers bots, search and agent assist
- Long track record in language AI
- Industry-specific solutions
Cons
- No public pricing
- Built for enterprises, not small teams
- Demo required to evaluate
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Q&A
What is Inbenta?
Inbenta is an enterprise platform for automating customer and employee service with AI chat assistants, AI agents and voice bots. It also adds enterprise search, knowledge management and live agent tools, and serves sectors such as banking, travel, insurance, healthcare and the public sector.
Does Inbenta help human agents as well as automating chats?
Yes. Its live agent tools add sentiment analysis, real-time translation and AI-generated response suggestions during conversations.
How much does Inbenta cost?
Inbenta is paid.
Is there a free version of Inbenta?
No. Inbenta is a paid tool.
What are the main features of Inbenta?
Conversational AI assistants, Voice AI, Enterprise search, Knowledge management, Live agent assist, Workflow automation.
Who makes Inbenta?
Inbenta is made by Inbenta.
What are the best alternatives to Inbenta?
Popular alternatives include LivePerson, Jotform AI Agents, Kata.ai.