Aquant

Aquant builds AI agents that help customers, call centers and field technicians fix physical products such as appliances, medical devices and industrial machines. It works by voice, text and vision, and is trained on a company's own service history and equipment data.

Customers can be guided through a repair over the phone while the AI sees what their camera shows, and calls only go to a person when needed. Technicians get expert-level suggestions in the field, and every fix is documented so later answers improve.

An Agent Studio and agent library let service teams build their own agents, and dashboards show service leaders where teams succeed. Industries covered include home appliances, telecom, automotive, food equipment, energy and data centers.