kitio.aiZoho CRM vs WADeck
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zoho CRM starts at $20/mo and WADeck starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Zia AI predictions
- Sales blueprints
- Workflow automation
- Omnichannel communication
- Custom layouts
- Shared team inbox
- Lead assignment
- Broadcast messaging
- Auto replies
- AI translation
- Sales pipeline tracking
| Feature | Zoho CRM | WADeck |
|---|---|---|
| Best for | Affordable, customizable CRM with the Zia AI assistant | WhatsApp and Telegram CRM with a shared team inbox |
| Category | Sales | Sales |
| Pricing model | Freemium | Freemium |
| Starting price | $20/mo | See pricing page |
| Free plan | Yes | Yes |
| Made by | Zoho | WADeck |
| Based in | India | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Zoho CRM starts at $20/mo and WADeck starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- Up to 3 users
- Leads, contacts and deals
Standard
$20/mo
- Per user
- Sales forecasting and scoring
- Custom dashboards
Professional
$35/mo
- Per user
- Blueprint process management
- Inventory management
Enterprise
$50/mo
- Per user
- Zia AI assistant
- Multi-user portals and sandbox
Ultimate
$65/mo
- Per user
- Advanced BI analytics
- Higher limits across features
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zoho CRM
- Good value
- Highly customizable
- Fits the Zoho ecosystem
- Interface feels dated in places
- Setup can be complex
WADeck
- Free plan with one connection
- Flexible conversation routing
- Handles WhatsApp and Telegram together
- Scheduled messages and templates
- Free plan described as limited-time
- Other channels are still marked as coming
- Paid plan prices are not shown
Which one should you choose?
Choose Zoho CRM if you want:
- Good value
- Highly customizable
- Fits the Zoho ecosystem
Watch out: interface feels dated in places.
Choose WADeck if you want:
- Free plan with one connection
- Flexible conversation routing
- Handles WhatsApp and Telegram together
Watch out: free plan described as limited-time.
Zoho CRM vs WADeck FAQ
What is the difference between Zoho CRM and WADeck?
Zoho CRM: Affordable, customizable CRM with the Zia AI assistant. WADeck: WhatsApp and Telegram CRM with a shared team inbox. Both are sales tools.
Is Zoho CRM or WADeck cheaper?
Zoho CRM starts at $20/mo and WADeck starts at See pricing page. Check both pricing pages for current plans.
Do Zoho CRM and WADeck have free plans?
Zoho CRM: Yes. WADeck: Yes.
Who makes Zoho CRM?
Zoho CRM is made by Zoho, based in India.
Who makes WADeck?
WADeck is made by WADeck.
Which should I choose, Zoho CRM or WADeck?
Choose Zoho CRM if you value good value and highly customizable. Choose WADeck if you value free plan with one connection and flexible conversation routing.