kitio.aiZipchat vs Todook
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and Todook starts at $129/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- WhatsApp AI chatbot
- Instagram and Facebook automation
- Workflow setup support
- API connectors
- Industry solutions
- Partner program
| Feature | Zipchat | Todook |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | WhatsApp, Instagram and Facebook AI chatbot for customer support |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | $129/mo |
| Free plan | No, 7-day trial | No, 14-day trial |
| Made by | Zipchat | Todook |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Zipchat starts at See pricing page and Todook starts at $129/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
4 plans
Standard
$129/mo
- 2 channels, 100 users
- Unlimited contacts
- 1 hour of support per month
Premium
$199/mo
- 4 channels, 100 users
- 5 support hours per month
- API connectors
Enterprise
$399/mo
- Up to 10 support hours per month
- Higher channel count
Enterprise Plus
Contact sales
- Customised solution
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
Todook
- Covers several messaging channels
- Includes managed workflow setup
- 14-day trial without a card
- Starts at $129 a month
- Support hours are limited per plan
- Setup takes one to three weeks
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose Todook if you want:
- Covers several messaging channels
- Includes managed workflow setup
- 14-day trial without a card
Watch out: starts at $129 a month.
Zipchat vs Todook FAQ
What is the difference between Zipchat and Todook?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. Todook: WhatsApp, Instagram and Facebook AI chatbot for customer support. Both are customer support tools.
Is Zipchat or Todook cheaper?
Zipchat starts at See pricing page and Todook starts at $129/mo. Check both pricing pages for current plans.
Do Zipchat and Todook have free plans?
Zipchat: No, 7-day trial. Todook: No, 14-day trial.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes Todook?
Todook is made by Todook.
Which should I choose, Zipchat or Todook?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose Todook if you value covers several messaging channels and includes managed workflow setup.