kitio.aiZipchat vs Robofy
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and Robofy starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- Website chat widget
- WhatsApp Business agent
- Voice AI agent
- API actions and webhooks
- Human handoff
- White-label reseller panel
| Feature | Zipchat | Robofy |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | AI agents for website chat, WhatsApp and phone customer support |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 7-day trial | No, 14-day trial |
| Made by | Zipchat | Robofy |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Zipchat starts at See pricing page and Robofy starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
Robofy
- Covers web, WhatsApp and phone
- Agents can take real actions via API
- White-label option for agencies
- Agency plans billed yearly only
- Credit system adds complexity
- Extra training pages cost credits
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose Robofy if you want:
- Covers web, WhatsApp and phone
- Agents can take real actions via API
- White-label option for agencies
Watch out: agency plans billed yearly only.
Zipchat vs Robofy FAQ
What is the difference between Zipchat and Robofy?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. Robofy: AI agents for website chat, WhatsApp and phone customer support. Both are customer support tools.
Is Zipchat or Robofy cheaper?
Zipchat starts at See pricing page and Robofy starts at See pricing page. Check both pricing pages for current plans.
Do Zipchat and Robofy have free plans?
Zipchat: No, 7-day trial. Robofy: No, 14-day trial.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes Robofy?
Robofy is made by Robofy.
Which should I choose, Zipchat or Robofy?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose Robofy if you value covers web, whatsapp and phone and agents can take real actions via api.