kitio.aiZipchat vs Lixsa
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and Lixsa starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- WhatsApp and Instagram replies
- Voice call handling
- Appointment and reservation booking
- Abandoned cart recovery
- WhatsApp campaigns
- Multi-brand management
| Feature | Zipchat | Lixsa |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | AI agent that sells and supports customers over WhatsApp |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 7-day trial | Yes |
| Made by | Zipchat | Lixsa |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Zipchat starts at See pricing page and Lixsa starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
Lixsa
- Covers chat, email and phone in one tool
- Industry-specific playbooks
- Free start without a card
- Prices are not listed on the site
- Heavily focused on WhatsApp
- Few details on integrations on the homepage
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose Lixsa if you want:
- Covers chat, email and phone in one tool
- Industry-specific playbooks
- Free start without a card
Watch out: prices are not listed on the site.
Zipchat vs Lixsa FAQ
What is the difference between Zipchat and Lixsa?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. Lixsa: AI agent that sells and supports customers over WhatsApp. Both are customer support tools.
Is Zipchat or Lixsa cheaper?
Zipchat starts at See pricing page and Lixsa starts at See pricing page. Check both pricing pages for current plans.
Do Zipchat and Lixsa have free plans?
Zipchat: No, 7-day trial. Lixsa: Yes.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes Lixsa?
Lixsa is made by Lixsa.
Which should I choose, Zipchat or Lixsa?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose Lixsa if you value covers chat, email and phone in one tool and industry-specific playbooks.