kitio.aiVapi vs Phonic
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Vapi starts at $29/mo and Phonic starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Voice agent orchestration
- Choice of STT, LLM and voice providers
- Phone numbers and SIP
- Real-time call monitoring
- HIPAA add-on
- Zero data retention option
- Speech-to-speech models
- Phone call agents
- 50+ languages
- Tool calling
- Per-minute pricing
- Agent handoff
| Feature | Vapi | Phonic |
|---|---|---|
| Best for | Developer platform to build, test and deploy voice AI agents | Speech-to-speech voice agent platform for phone calls |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Paid |
| Starting price | $29/mo | See pricing page |
| Free plan | Yes | No |
| Made by | Vapi | Phonic |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Vapi starts at $29/mo and Phonic starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
By Usage
Pay per minute
- $5 free credits
- 1 phone number included
- 4 concurrent calls
- 14 days of data retention
Core
$29/mo
- 5 phone numbers
- 10 concurrent calls
- 30 days of data retention
- Zero data retention included
Pro
$999/mo
- 10% of hosting fee, $999 minimum
- 30 concurrent calls
- RBAC and dedicated Slack support
- 99% uptime SLA
Premier
Contact sales
- Custom concurrency and retention
- Named support team
- 99.9% uptime SLA
2 plans
Starter
$0.07 / min
- No minimum
- 3 workspace seats
- 10 agents
- 10 concurrent calls
Pro
$0.065 / min
- $200 monthly minimum
- 30 workspace seats
- 50 agents
- 50 concurrent calls
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Vapi
- Mix and match model and voice providers
- Free credits to start building
- Many telephony options
- Per-minute costs stack across providers
- Pro package has a $999 monthly minimum
- Built for developers, not no-code users
Phonic
- Single per-minute price, no token charges
- Hears audio instead of transcripts
- Covers more than 50 languages
- Usage-based, so costs grow with call volume
- Pro tier has a $200 monthly minimum
- Aimed at developers more than non-technical users
Which one should you choose?
Choose Vapi if you want:
- Mix and match model and voice providers
- Free credits to start building
- Many telephony options
Watch out: per-minute costs stack across providers.
Choose Phonic if you want:
- Single per-minute price, no token charges
- Hears audio instead of transcripts
- Covers more than 50 languages
Watch out: usage-based, so costs grow with call volume.
Vapi vs Phonic FAQ
What is the difference between Vapi and Phonic?
Vapi: Developer platform to build, test and deploy voice AI agents. Phonic: Speech-to-speech voice agent platform for phone calls. Both are customer support tools.
Is Vapi or Phonic cheaper?
Vapi starts at $29/mo and Phonic starts at See pricing page. Check both pricing pages for current plans.
Do Vapi and Phonic have free plans?
Vapi: Yes. Phonic: No.
Who makes Vapi?
Vapi is made by Vapi, based in United States.
Who makes Phonic?
Phonic is made by Phonic, based in United States.
Which should I choose, Vapi or Phonic?
Choose Vapi if you value mix and match model and voice providers and free credits to start building. Choose Phonic if you value single per-minute price, no token charges and hears audio instead of transcripts.