kitio.aiCloudTalk vs Vapi
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. CloudTalk starts at See pricing page and Vapi starts at $29/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI voice agents
- Parallel and power dialing
- AI call summaries and scoring
- Multilingual transcription
- Call flow designer and IVR
- CRM integrations
- Voice agent orchestration
- Choice of STT, LLM and voice providers
- Phone numbers and SIP
- Real-time call monitoring
- HIPAA add-on
- Zero data retention option
| Feature | CloudTalk | Vapi |
|---|---|---|
| Best for | Cloud call center with AI voice agents and call analytics | Developer platform to build, test and deploy voice AI agents |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | $29/mo |
| Free plan | No, 14-day trial | Yes |
| Made by | CloudTalk | Vapi |
| Based in | Slovakia | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
CloudTalk starts at See pricing page and Vapi starts at $29/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
By Usage
Pay per minute
- $5 free credits
- 1 phone number included
- 4 concurrent calls
- 14 days of data retention
Core
$29/mo
- 5 phone numbers
- 10 concurrent calls
- 30 days of data retention
- Zero data retention included
Pro
$999/mo
- 10% of hosting fee, $999 minimum
- 30 concurrent calls
- RBAC and dedicated Slack support
- 99% uptime SLA
Premier
Contact sales
- Custom concurrency and retention
- Named support team
- 99.9% uptime SLA
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
CloudTalk
- AI agents and human calling in one tool
- Dials up to 10 lines at once
- Unlimited US and Canada calls
- SOC 2, GDPR and HIPAA compliance
- Priced per user
- Voice agents are priced separately
- Prices shown in euros in the evidence
Vapi
- Mix and match model and voice providers
- Free credits to start building
- Many telephony options
- Per-minute costs stack across providers
- Pro package has a $999 monthly minimum
- Built for developers, not no-code users
Which one should you choose?
Choose CloudTalk if you want:
- AI agents and human calling in one tool
- Dials up to 10 lines at once
- Unlimited US and Canada calls
Watch out: priced per user.
Choose Vapi if you want:
- Mix and match model and voice providers
- Free credits to start building
- Many telephony options
Watch out: per-minute costs stack across providers.
CloudTalk vs Vapi FAQ
What is the difference between CloudTalk and Vapi?
CloudTalk: Cloud call center with AI voice agents and call analytics. Vapi: Developer platform to build, test and deploy voice AI agents. Both are customer support tools.
Is CloudTalk or Vapi cheaper?
CloudTalk starts at See pricing page and Vapi starts at $29/mo. Check both pricing pages for current plans.
Do CloudTalk and Vapi have free plans?
CloudTalk: No, 14-day trial. Vapi: Yes.
Who makes CloudTalk?
CloudTalk is made by CloudTalk, based in Slovakia.
Who makes Vapi?
Vapi is made by Vapi, based in United States.
Which should I choose, CloudTalk or Vapi?
Choose CloudTalk if you value ai agents and human calling in one tool and dials up to 10 lines at once. Choose Vapi if you value mix and match model and voice providers and free credits to start building.