kitio.aiGuava vs Phonic
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Guava starts at $149/mo and Phonic starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Voice agent API
- Python and TypeScript SDKs
- Telephony included
- Real-time tuning and debugging
- SOC 2, HITRUST and PCI DSS
- Speech-to-speech models
- Phone call agents
- 50+ languages
- Tool calling
- Per-minute pricing
- Agent handoff
| Feature | Guava | Phonic |
|---|---|---|
| Best for | Voice agent API with SDKs, telephony and compliance built in | Speech-to-speech voice agent platform for phone calls |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Paid |
| Starting price | $149/mo | See pricing page |
| Free plan | Yes | No |
| Made by | Guava | Phonic |
| Based in | – | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Guava starts at $149/mo and Phonic starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Starter
Free
- 500 minutes a year
- Full API and SDK access
- Watermarked, limited concurrency
Build
$149/mo
- 1,500 minutes a year
- Custom prompts and orchestration
- Basic analytics
Scale
$499/mo
- 7,000 minutes a year
- Advanced orchestration
- Real-time debugging tools
- Light SLA
Custom
Contact sales
- Custom SLAs
- Dedicated support staff
- Volume discounts
2 plans
Starter
$0.07 / min
- No minimum
- 3 workspace seats
- 10 agents
- 10 concurrent calls
Pro
$0.065 / min
- $200 monthly minimum
- 30 workspace seats
- 50 agents
- 50 concurrent calls
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Guava
- Free tier with full API access
- Compliance certifications listed
- Agents defined in code
- Free plan is watermarked and limited
- Minutes are allotted per year
- Aimed at developers
Phonic
- Single per-minute price, no token charges
- Hears audio instead of transcripts
- Covers more than 50 languages
- Usage-based, so costs grow with call volume
- Pro tier has a $200 monthly minimum
- Aimed at developers more than non-technical users
Which one should you choose?
Choose Guava if you want:
- Free tier with full API access
- Compliance certifications listed
- Agents defined in code
Watch out: free plan is watermarked and limited.
Choose Phonic if you want:
- Single per-minute price, no token charges
- Hears audio instead of transcripts
- Covers more than 50 languages
Watch out: usage-based, so costs grow with call volume.
Guava vs Phonic FAQ
What is the difference between Guava and Phonic?
Guava: Voice agent API with SDKs, telephony and compliance built in. Phonic: Speech-to-speech voice agent platform for phone calls. Both are customer support tools.
Is Guava or Phonic cheaper?
Guava starts at $149/mo and Phonic starts at See pricing page. Check both pricing pages for current plans.
Do Guava and Phonic have free plans?
Guava: Yes. Phonic: No.
Who makes Guava?
Guava is made by Guava.
Who makes Phonic?
Phonic is made by Phonic, based in United States.
Which should I choose, Guava or Phonic?
Choose Guava if you value free tier with full api access and compliance certifications listed. Choose Phonic if you value single per-minute price, no token charges and hears audio instead of transcripts.