kitio.aiRetell AI vs Phonic
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Retell AI starts at See pricing page and Phonic starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Voice agent builder
- Telephony and SIP support
- Function calling
- Call analytics
- Batch outbound calls
- Speech-to-speech models
- Phone call agents
- 50+ languages
- Tool calling
- Per-minute pricing
- Agent handoff
| Feature | Retell AI | Phonic |
|---|---|---|
| Best for | Platform for building and running AI phone agents for call centers | Speech-to-speech voice agent platform for phone calls |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No, trial available | No |
| Made by | Retell AI | Phonic |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Retell AI starts at See pricing page and Phonic starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Pay as you go
$0.07-$0.31 / min
- $10 in free credits
- Chat agents from $0.002/msg
- Call analytics and transcripts
- Simulation testing
Enterprise
Custom
- Custom MSA/DPA terms
- Role-based access control
- Custom SSO
- PII removal
2 plans
Starter
$0.07 / min
- No minimum
- 3 workspace seats
- 10 agents
- 10 concurrent calls
Pro
$0.065 / min
- $200 monthly minimum
- 30 workspace seats
- 50 agents
- 50 concurrent calls
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Retell AI
- Low latency voice calls
- Flexible API and builder
- Usage-based pricing
- Costs vary with model choice
- Needs tuning for complex flows
- Less suited to non-technical teams
Phonic
- Single per-minute price, no token charges
- Hears audio instead of transcripts
- Covers more than 50 languages
- Usage-based, so costs grow with call volume
- Pro tier has a $200 monthly minimum
- Aimed at developers more than non-technical users
Which one should you choose?
Choose Retell AI if you want:
- Low latency voice calls
- Flexible API and builder
- Usage-based pricing
Watch out: costs vary with model choice.
Choose Phonic if you want:
- Single per-minute price, no token charges
- Hears audio instead of transcripts
- Covers more than 50 languages
Watch out: usage-based, so costs grow with call volume.
Retell AI vs Phonic FAQ
What is the difference between Retell AI and Phonic?
Retell AI: Platform for building and running AI phone agents for call centers. Phonic: Speech-to-speech voice agent platform for phone calls. Both are customer support tools.
Is Retell AI or Phonic cheaper?
Retell AI starts at See pricing page and Phonic starts at See pricing page. Check both pricing pages for current plans.
Do Retell AI and Phonic have free plans?
Retell AI: No, trial available. Phonic: No.
Who makes Retell AI?
Retell AI is made by Retell AI, based in United States.
Who makes Phonic?
Phonic is made by Phonic, based in United States.
Which should I choose, Retell AI or Phonic?
Choose Retell AI if you value low latency voice calls and flexible api and builder. Choose Phonic if you value single per-minute price, no token charges and hears audio instead of transcripts.