kitio.aiUser Evaluation vs RealEye
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. User Evaluation has the lower starting price: about $49 a month, against $390 for RealEye.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI voice moderator
- Participant recruitment
- Swarm AI agent testing
- Cited study reports
- API and MCP
- Webcam eye-tracking
- Facial emotion coding
- Online surveys
- Mouse and key tracking
- Paid participant panel
- CSV export and API
| Feature | User Evaluation | RealEye |
|---|---|---|
| Best for | AI-moderated customer interviews with every claim linked to a clip | Webcam eye-tracking, facial coding and surveys for online studies |
| Category | Research & search | Research & search |
| Pricing model | Freemium | Free trial |
| Starting price | $49/mo | $390/mo |
| Free plan | Yes | No, 7-day trial |
| Made by | User Evaluation | RealEye |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
User Evaluation has the lower starting price: about $49 a month, against $390 for RealEye.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 3 free interviews
- 1 seat
- 3 hours of uploads a month
Pro
$49/mo
- Unlimited studies
- 10 hours of uploads a month
- API and MCP
Team
$199/mo
- 5 seats, unlimited viewers
- 50 hours of uploads a month
- Client workspaces for agencies
Scale
Contact sales
- Research across a company
2 plans
Basic
$390/mo
- 20 own participants per month
- Studies up to 3 minutes
- Eye-tracking, facial coding, surveys
Standard
$990/mo
- 300 own participants per month
- Studies up to 10 minutes
- Live website and smartphone tests
- 3 team collaborators
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
User Evaluation
- Every report claim links to a clip
- Three free interviews, no card
- Replaces poor participants for free
- Interview fees are paid on top of the plan
- Professional participants cost $99 each
- Pro plan is built for one researcher
RealEye
- No eye-tracking hardware needed
- Results appear in real time
- Recruit from RealEye's panel
- Expensive for small projects
- No refunds after purchase
- Panelists can't join live website tests
Which one should you choose?
Choose User Evaluation if you want:
- Every report claim links to a clip
- Three free interviews, no card
- Replaces poor participants for free
Watch out: interview fees are paid on top of the plan.
Choose RealEye if you want:
- No eye-tracking hardware needed
- Results appear in real time
- Recruit from RealEye's panel
Watch out: expensive for small projects.
User Evaluation vs RealEye FAQ
What is the difference between User Evaluation and RealEye?
User Evaluation: AI-moderated customer interviews with every claim linked to a clip. RealEye: Webcam eye-tracking, facial coding and surveys for online studies. Both are research & search tools.
Is User Evaluation or RealEye cheaper?
User Evaluation has the lower starting price: about $49 a month, against $390 for RealEye.
Do User Evaluation and RealEye have free plans?
User Evaluation: Yes. RealEye: No, 7-day trial.
Who makes User Evaluation?
User Evaluation is made by User Evaluation.
Who makes RealEye?
RealEye is made by RealEye.
Which should I choose, User Evaluation or RealEye?
Choose User Evaluation if you value every report claim links to a clip and three free interviews, no card. Choose RealEye if you value no eye-tracking hardware needed and results appear in real time.