kitio.aiTiledesk vs Suppa
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Tiledesk starts at See pricing page and Suppa starts at $27/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Visual Design Studio
- Knowledge base grounding
- Human agent handoff
- WhatsApp and voice channels
- MCP tools and APIs
- White-label option
- Knowledge base answers
- API actions
- Web and mobile deployment
- Whitelabel API
- Chat session analytics
- Free toolbox
| Feature | Tiledesk | Suppa |
|---|---|---|
| Best for | Open-source no-code platform for AI agents with live agent handoff | Build chatbots that answer customer questions and act on your systems |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | See pricing page | $27/mo |
| Free plan | Yes | No, 14-day trial |
| Made by | Tiledesk | Suppa |
| Based in | Italy | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Tiledesk starts at See pricing page and Suppa starts at $27/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Pro
€149/mo
- 3 users and 20 AI agents
- 5M AI tokens per month
- 3,000 conversations per month
- 300 knowledge base items
Business
€499/mo
- 5 users and 50 AI agents
- 10M AI tokens per month
- 5,000 conversations per month
- Dedicated support
Enterprise
Contact sales
- Unlimited users and agents
- Unlimited tokens and conversations
- SLA and account manager
3 plans
Starter
$27/mo
- 1 chatbot
- 1,000 chat sessions
- 5 knowledge items
- 5 API actions
Pro
$57/mo
- 3 chatbots
- 3,000 chat sessions
- 20 knowledge items
- 20 API actions
Business
$137/mo
- 10 chatbots
- 10,000 chat sessions
- 50 knowledge items
- 100 API actions
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Tiledesk
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
- Hosted plans start at €149 a month
- Conversation caps on paid tiers
- Prices listed in euros
Suppa
- Bots can act on your systems
- 14-day trial with no card
- Plans scale by chatbot count
- No permanent free plan
- Session and item limits are low on Starter
- Pricing toggle may show yearly rates
Which one should you choose?
Choose Tiledesk if you want:
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
Watch out: hosted plans start at €149 a month.
Choose Suppa if you want:
- Bots can act on your systems
- 14-day trial with no card
- Plans scale by chatbot count
Watch out: no permanent free plan.
Tiledesk vs Suppa FAQ
What is the difference between Tiledesk and Suppa?
Tiledesk: Open-source no-code platform for AI agents with live agent handoff. Suppa: Build chatbots that answer customer questions and act on your systems. Both are customer support tools.
Is Tiledesk or Suppa cheaper?
Tiledesk starts at See pricing page and Suppa starts at $27/mo. Check both pricing pages for current plans.
Do Tiledesk and Suppa have free plans?
Tiledesk: Yes. Suppa: No, 14-day trial.
Who makes Tiledesk?
Tiledesk is made by Tiledesk, based in Italy.
Who makes Suppa?
Suppa is made by Suppa.
Which should I choose, Tiledesk or Suppa?
Choose Tiledesk if you value open source and self-hostable and hands off to humans when needed. Choose Suppa if you value bots can act on your systems and 14-day trial with no card.