kitio.aiTiledesk vs GPTHelp
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Tiledesk starts at See pricing page and GPTHelp starts at $19/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Visual Design Studio
- Knowledge base grounding
- Human agent handoff
- WhatsApp and voice channels
- MCP tools and APIs
- White-label option
- Train from website URL
- File uploads
- Custom widget design
- Embed on unlimited sites
- Raw text content
| Feature | Tiledesk | GPTHelp |
|---|---|---|
| Best for | Open-source no-code platform for AI agents with live agent handoff | Website chatbot you train on your own pages and files |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | See pricing page | $19/mo |
| Free plan | Yes | No, 7-day trial |
| Made by | Tiledesk | GPTHelp |
| Based in | Italy | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Tiledesk starts at See pricing page and GPTHelp starts at $19/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Pro
€149/mo
- 3 users and 20 AI agents
- 5M AI tokens per month
- 3,000 conversations per month
- 300 knowledge base items
Business
€499/mo
- 5 users and 50 AI agents
- 10M AI tokens per month
- 5,000 conversations per month
- Dedicated support
Enterprise
Contact sales
- Unlimited users and agents
- Unlimited tokens and conversations
- SLA and account manager
4 plans
Starter
$19/mo
- 2 chatbots
- 2,000 monthly messages
- 100 web pages and 30 files
Growth
$49/mo
- 5 chatbots
- 5,000 monthly messages
- 250 web pages and 70 files
Premium
$99/mo
- 10 chatbots
- 15,000 monthly messages
- 500 web pages and 100 files
Business
$270/mo
- 25 chatbots
- 50,000 monthly messages
- Priority support
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Tiledesk
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
- Hosted plans start at €149 a month
- Conversation caps on paid tiers
- Prices listed in euros
GPTHelp
- Setup from just a URL
- Many file formats for training
- Bots embed on unlimited sites
- No permanent free plan
- Monthly message caps on every tier
- Business tier is $270 a month
Which one should you choose?
Choose Tiledesk if you want:
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
Watch out: hosted plans start at €149 a month.
Choose GPTHelp if you want:
- Setup from just a URL
- Many file formats for training
- Bots embed on unlimited sites
Watch out: no permanent free plan.
Tiledesk vs GPTHelp FAQ
What is the difference between Tiledesk and GPTHelp?
Tiledesk: Open-source no-code platform for AI agents with live agent handoff. GPTHelp: Website chatbot you train on your own pages and files. Both are customer support tools.
Is Tiledesk or GPTHelp cheaper?
Tiledesk starts at See pricing page and GPTHelp starts at $19/mo. Check both pricing pages for current plans.
Do Tiledesk and GPTHelp have free plans?
Tiledesk: Yes. GPTHelp: No, 7-day trial.
Who makes Tiledesk?
Tiledesk is made by Tiledesk, based in Italy.
Who makes GPTHelp?
GPTHelp is made by GPTHelp.
Which should I choose, Tiledesk or GPTHelp?
Choose Tiledesk if you value open source and self-hostable and hands off to humans when needed. Choose GPTHelp if you value setup from just a url and many file formats for training.