kitio.aiSalesforce Service Cloud vs Nubot
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Salesforce Service Cloud has the lower starting price: about $25 a month, against $29 for Nubot.
Salesforce customer service platform with Agentforce AI agents
Free trial · $25/moAt a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Case management
- Agentforce AI agents
- Omnichannel routing
- Knowledge base
- Service analytics
- AI sales agent
- WhatsApp CRM
- Visual flow builder
- Mass campaigns
- Unified inbox
- Auto-tagging
| Feature | Salesforce Service Cloud | Nubot |
|---|---|---|
| Best for | Salesforce customer service platform with Agentforce AI agents | AI sales agent and CRM for WhatsApp, Instagram and Facebook chats |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | $25/mo | $29/mo |
| Free plan | No, trial available | No, 365-day trial |
| Made by | Salesforce | Nubot |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Salesforce Service Cloud has the lower starting price: about $25 a month, against $29 for Nubot.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Starter Suite
$25/mo
- Per user
- Case management
- Email and knowledge base
Pro Suite
$100/mo
- Per user, billed annually
- Service automation
- Omni-channel routing
Enterprise
$175/mo
- Per user, billed annually
- Advanced case workflows
- Customizable service console
Unlimited
$350/mo
- Per user, billed annually
- Premier support
- Full sandbox
Agentforce Max Edition
$550/mo
- Per user, starting price
- Agentforce add-on included
- 2.75M Flex Credits per org/year
2 plans
Started
$29/mo
- WhatsApp, Facebook and Instagram
- Integrated AI CRM
- Auto-tagging and basic reports
Full
$99/mo
- Advanced AI CRM
- Advanced reports
- AI seller with auto-tagging
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Salesforce Service Cloud
- Native link to Salesforce CRM data
- Highly customisable
- Huge partner ecosystem
- Expensive per user
- Needs admins or consultants
- AI usage billed separately
Nubot
- Works across WhatsApp, Instagram and Facebook
- No-code flow builder
- Long free trial
- Site is in Spanish only
- Aimed at Latin American businesses
- Pricing page details are brief
Which one should you choose?
Choose Salesforce Service Cloud if you want:
- Native link to Salesforce CRM data
- Highly customisable
- Huge partner ecosystem
Watch out: expensive per user.
Choose Nubot if you want:
- Works across WhatsApp, Instagram and Facebook
- No-code flow builder
- Long free trial
Watch out: site is in spanish only.
Salesforce Service Cloud vs Nubot FAQ
What is the difference between Salesforce Service Cloud and Nubot?
Salesforce Service Cloud: Salesforce customer service platform with Agentforce AI agents. Nubot: AI sales agent and CRM for WhatsApp, Instagram and Facebook chats. Both are customer support tools.
Is Salesforce Service Cloud or Nubot cheaper?
Salesforce Service Cloud has the lower starting price: about $25 a month, against $29 for Nubot.
Do Salesforce Service Cloud and Nubot have free plans?
Salesforce Service Cloud: No, trial available. Nubot: No, 365-day trial.
Who makes Salesforce Service Cloud?
Salesforce Service Cloud is made by Salesforce, based in United States.
Who makes Nubot?
Nubot is made by Nubot.
Which should I choose, Salesforce Service Cloud or Nubot?
Choose Salesforce Service Cloud if you value native link to salesforce crm data and highly customisable. Choose Nubot if you value works across whatsapp, instagram and facebook and no-code flow builder.