kitio.aiRetell AI vs Guava
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Retell AI starts at See pricing page and Guava starts at $149/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Voice agent builder
- Telephony and SIP support
- Function calling
- Call analytics
- Batch outbound calls
- Voice agent API
- Python and TypeScript SDKs
- Telephony included
- Real-time tuning and debugging
- SOC 2, HITRUST and PCI DSS
| Feature | Retell AI | Guava |
|---|---|---|
| Best for | Platform for building and running AI phone agents for call centers | Voice agent API with SDKs, telephony and compliance built in |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | $149/mo |
| Free plan | No, trial available | Yes |
| Made by | Retell AI | Guava |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Retell AI starts at See pricing page and Guava starts at $149/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Pay as you go
$0.07-$0.31 / min
- $10 in free credits
- Chat agents from $0.002/msg
- Call analytics and transcripts
- Simulation testing
Enterprise
Custom
- Custom MSA/DPA terms
- Role-based access control
- Custom SSO
- PII removal
4 plans
Starter
Free
- 500 minutes a year
- Full API and SDK access
- Watermarked, limited concurrency
Build
$149/mo
- 1,500 minutes a year
- Custom prompts and orchestration
- Basic analytics
Scale
$499/mo
- 7,000 minutes a year
- Advanced orchestration
- Real-time debugging tools
- Light SLA
Custom
Contact sales
- Custom SLAs
- Dedicated support staff
- Volume discounts
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Retell AI
- Low latency voice calls
- Flexible API and builder
- Usage-based pricing
- Costs vary with model choice
- Needs tuning for complex flows
- Less suited to non-technical teams
Guava
- Free tier with full API access
- Compliance certifications listed
- Agents defined in code
- Free plan is watermarked and limited
- Minutes are allotted per year
- Aimed at developers
Which one should you choose?
Choose Retell AI if you want:
- Low latency voice calls
- Flexible API and builder
- Usage-based pricing
Watch out: costs vary with model choice.
Choose Guava if you want:
- Free tier with full API access
- Compliance certifications listed
- Agents defined in code
Watch out: free plan is watermarked and limited.
Retell AI vs Guava FAQ
What is the difference between Retell AI and Guava?
Retell AI: Platform for building and running AI phone agents for call centers. Guava: Voice agent API with SDKs, telephony and compliance built in. Both are customer support tools.
Is Retell AI or Guava cheaper?
Retell AI starts at See pricing page and Guava starts at $149/mo. Check both pricing pages for current plans.
Do Retell AI and Guava have free plans?
Retell AI: No, trial available. Guava: Yes.
Who makes Retell AI?
Retell AI is made by Retell AI, based in United States.
Who makes Guava?
Guava is made by Guava.
Which should I choose, Retell AI or Guava?
Choose Retell AI if you value low latency voice calls and flexible api and builder. Choose Guava if you value free tier with full api access and compliance certifications listed.