kitio.aiCloudTalk vs Guava
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. CloudTalk starts at See pricing page and Guava starts at $149/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI voice agents
- Parallel and power dialing
- AI call summaries and scoring
- Multilingual transcription
- Call flow designer and IVR
- CRM integrations
- Voice agent API
- Python and TypeScript SDKs
- Telephony included
- Real-time tuning and debugging
- SOC 2, HITRUST and PCI DSS
| Feature | CloudTalk | Guava |
|---|---|---|
| Best for | Cloud call center with AI voice agents and call analytics | Voice agent API with SDKs, telephony and compliance built in |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | $149/mo |
| Free plan | No, 14-day trial | Yes |
| Made by | CloudTalk | Guava |
| Based in | Slovakia | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
CloudTalk starts at See pricing page and Guava starts at $149/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Starter
Free
- 500 minutes a year
- Full API and SDK access
- Watermarked, limited concurrency
Build
$149/mo
- 1,500 minutes a year
- Custom prompts and orchestration
- Basic analytics
Scale
$499/mo
- 7,000 minutes a year
- Advanced orchestration
- Real-time debugging tools
- Light SLA
Custom
Contact sales
- Custom SLAs
- Dedicated support staff
- Volume discounts
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
CloudTalk
- AI agents and human calling in one tool
- Dials up to 10 lines at once
- Unlimited US and Canada calls
- SOC 2, GDPR and HIPAA compliance
- Priced per user
- Voice agents are priced separately
- Prices shown in euros in the evidence
Guava
- Free tier with full API access
- Compliance certifications listed
- Agents defined in code
- Free plan is watermarked and limited
- Minutes are allotted per year
- Aimed at developers
Which one should you choose?
Choose CloudTalk if you want:
- AI agents and human calling in one tool
- Dials up to 10 lines at once
- Unlimited US and Canada calls
Watch out: priced per user.
Choose Guava if you want:
- Free tier with full API access
- Compliance certifications listed
- Agents defined in code
Watch out: free plan is watermarked and limited.
CloudTalk vs Guava FAQ
What is the difference between CloudTalk and Guava?
CloudTalk: Cloud call center with AI voice agents and call analytics. Guava: Voice agent API with SDKs, telephony and compliance built in. Both are customer support tools.
Is CloudTalk or Guava cheaper?
CloudTalk starts at See pricing page and Guava starts at $149/mo. Check both pricing pages for current plans.
Do CloudTalk and Guava have free plans?
CloudTalk: No, 14-day trial. Guava: Yes.
Who makes CloudTalk?
CloudTalk is made by CloudTalk, based in Slovakia.
Who makes Guava?
Guava is made by Guava.
Which should I choose, CloudTalk or Guava?
Choose CloudTalk if you value ai agents and human calling in one tool and dials up to 10 lines at once. Choose Guava if you value free tier with full api access and compliance certifications listed.