kitio.aiMixdesk vs MagicForm
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Mixdesk starts at $49/mo and MagicForm starts at $49/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI customer service agent
- Omnichannel shared inbox
- Lead qualification and routing
- Translation in 27+ languages
- Marketing campaigns
- WAWin Chrome extension
- Website chat agent
- Lead qualification and follow-up
- Conversation monitoring and editing
- Webhook and Zapier integrations
- Embed with copy and paste
| Feature | Mixdesk | MagicForm |
|---|---|---|
| Best for | AI agent and shared inbox for WhatsApp, Instagram, TikTok and chat | Website AI agent that qualifies leads and answers visitors |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $49/mo | $49/mo |
| Free plan | Yes | No, 14-day trial |
| Made by | Mixdesk | MagicForm |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Mixdesk starts at $49/mo and MagicForm starts at $49/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 10 conversations
- 10 channel accounts
- No AI messages
Essential
$49/mo
- Unlimited conversations
- Messaging and marketing
- 10K translation characters
Pro
$199/mo
- AI agents
- 5,000 AI messages a month
- 20 channel accounts
Expert
Contact sales
- 30,000 AI messages a month
- Custom AI tools and API
- CRM sync
3 plans
Starter
$49/mo
- 500 messages per month
- 1 AI agent
- Website embed and email notifications
Pro
$99/mo
- 1,000 messages per month
- 3 AI agents and 3 seats
- Webhooks and Zapier
Premium
$399/mo
- Unlimited messages
- Unlimited seats
- White-label domain
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Mixdesk
- No per-seat fees
- Wide range of messaging channels
- Free plan to try the inbox
- AI agent requires the Pro plan
- WhatsApp fees are billed separately
- Free plan has only 10 conversations
MagicForm
- Embeds with a copy-paste snippet
- Review and correct what the agent says
- 14-day free trial
- Message limits on lower plans
- No free plan
- Extra agents cost $10 each at the top tier
Which one should you choose?
Choose Mixdesk if you want:
- No per-seat fees
- Wide range of messaging channels
- Free plan to try the inbox
Watch out: ai agent requires the pro plan.
Choose MagicForm if you want:
- Embeds with a copy-paste snippet
- Review and correct what the agent says
- 14-day free trial
Watch out: message limits on lower plans.
Mixdesk vs MagicForm FAQ
What is the difference between Mixdesk and MagicForm?
Mixdesk: AI agent and shared inbox for WhatsApp, Instagram, TikTok and chat. MagicForm: Website AI agent that qualifies leads and answers visitors. Both are customer support tools.
Is Mixdesk or MagicForm cheaper?
Mixdesk starts at $49/mo and MagicForm starts at $49/mo. Check both pricing pages for current plans.
Do Mixdesk and MagicForm have free plans?
Mixdesk: Yes. MagicForm: No, 14-day trial.
Who makes Mixdesk?
Mixdesk is made by Mixdesk.
Who makes MagicForm?
MagicForm is made by MagicForm.
Which should I choose, Mixdesk or MagicForm?
Choose Mixdesk if you value no per-seat fees and wide range of messaging channels. Choose MagicForm if you value embeds with a copy-paste snippet and review and correct what the agent says.