kitio.aiLivePerson vs NovaTalks
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LivePerson starts at See pricing page and NovaTalks starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Conversational Cloud
- AI chatbot builder
- Conversational intelligence
- Syntrix agent evaluation
- Voice-to-digital routing
- Integrations catalog
- Multichannel inbox
- AI assistant
- Voice and digital channels
- Chatbots
- AI quality rating
- Analytics
| Feature | LivePerson | NovaTalks |
|---|---|---|
| Best for | Enterprise conversational AI for messaging and voice customer care | Omnichannel contact center with AI assistant and chatbots |
| Category | Customer support | Customer support |
| Pricing model | Paid | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No | No, 14-day trial |
| Made by | LivePerson | NovaTalks |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LivePerson starts at See pricing page and NovaTalks starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
€15/agent/mo
- Per agent, 3 to 10 agents
- 2 digital channel accounts
- AI assistant, 20 requests
Business
€25/agent/mo
- Per agent, minimum 3
- 4 digital channel accounts
- AI assistant, 20 requests
Professional
€40/agent/mo
- Per agent, minimum 3
- 20 digital channel accounts
- Unlimited AI assistant
- AI quality rating
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LivePerson
- Built for large contact centers
- Covers messaging and voice
- Tools to test AI agents before launch
- Industry-specific solutions
- No public pricing
- Heavy platform for small teams
- Setup usually needs professional services
NovaTalks
- Many channels in one interface
- Per-agent pricing
- Voice and chat together
- Minimum of three agents on most plans
- AI assistant limited to 20 requests per agent on lower tiers
- Prices in euros
Which one should you choose?
Choose LivePerson if you want:
- Built for large contact centers
- Covers messaging and voice
- Tools to test AI agents before launch
Watch out: no public pricing.
Choose NovaTalks if you want:
- Many channels in one interface
- Per-agent pricing
- Voice and chat together
Watch out: minimum of three agents on most plans.
LivePerson vs NovaTalks FAQ
What is the difference between LivePerson and NovaTalks?
LivePerson: Enterprise conversational AI for messaging and voice customer care. NovaTalks: Omnichannel contact center with AI assistant and chatbots. Both are customer support tools.
Is LivePerson or NovaTalks cheaper?
LivePerson starts at See pricing page and NovaTalks starts at See pricing page. Check both pricing pages for current plans.
Do LivePerson and NovaTalks have free plans?
LivePerson: No. NovaTalks: No, 14-day trial.
Who makes LivePerson?
LivePerson is made by LivePerson, based in United States.
Who makes NovaTalks?
NovaTalks is made by NovaTalks.
Which should I choose, LivePerson or NovaTalks?
Choose LivePerson if you value built for large contact centers and covers messaging and voice. Choose NovaTalks if you value many channels in one interface and per-agent pricing.