kitio.aiLiveChat vs Insighto.ai
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and Insighto.ai starts at $49/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- AI phone agents
- Website chatbot
- CRM integrations
- White labelling
- Concurrent call handling
- Agency sub-accounts
| Feature | LiveChat | Insighto.ai |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | AI phone and chat agents with no-code setup |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | $49/mo |
| Free plan | No, 14-day trial | No, trial available |
| Made by | Text | Insighto.ai |
| Based in | Poland | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and Insighto.ai starts at $49/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
6 plans
Pay as you go
$0.06 / minute
- $10 in free credits
- Same credits for voice and chat
Power
$49/mo
- 10 bots
- 15 concurrent calls
- Email support
Turbo
$149/mo
- 50 bots
- 30 concurrent calls
- 3 collaborator agents
- Advanced integrations
Ultra
$249/mo
- Unlimited bots
- 50 concurrent calls
- 5 collaborator agents
- Premium onboarding
Agency Starter
$299/mo
- 1,000 voice minutes
- 10 sub-accounts
- White labelling
Agency Pro
$499/mo
- 3,000 voice minutes
- 50 sub-accounts
- 100 concurrent calls
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
Insighto.ai
- Voice and chat share one credit pool
- Pay-as-you-go option
- Agency plans with white labelling
- CRM integrations listed
- Concurrent calls are capped per plan
- Plan structure has many tiers
- Voice minutes cost extra at scale
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose Insighto.ai if you want:
- Voice and chat share one credit pool
- Pay-as-you-go option
- Agency plans with white labelling
Watch out: concurrent calls are capped per plan.
LiveChat vs Insighto.ai FAQ
What is the difference between LiveChat and Insighto.ai?
LiveChat: Website live chat software with AI reply suggestions and chatbots. Insighto.ai: AI phone and chat agents with no-code setup. Both are customer support tools.
Is LiveChat or Insighto.ai cheaper?
LiveChat starts at See pricing page and Insighto.ai starts at $49/mo. Check both pricing pages for current plans.
Do LiveChat and Insighto.ai have free plans?
LiveChat: No, 14-day trial. Insighto.ai: No, trial available.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes Insighto.ai?
Insighto.ai is made by Insighto.ai.
Which should I choose, LiveChat or Insighto.ai?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose Insighto.ai if you value voice and chat share one credit pool and pay-as-you-go option.