kitio.aiLiveChat vs ChatBot
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and ChatBot starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- AI customer service agent
- No-code chatbot builder
- Website chat widget
- AI Copilot reply suggestions
- Resolution and sales analytics
- Shopify and WhatsApp integrations
| Feature | LiveChat | ChatBot |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | AI customer service agent trained on your website content |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | No, 14-day trial |
| Made by | Text | Text |
| Based in | Poland | Poland |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and ChatBot starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Essential
$19/user/mo billed yearly
- Per user
- 1 AI agent
- 10 AI resolutions
- 5 reply suggestions
Growth
$79/user/mo billed yearly
- Per user
- 10 AI agents
- 200 AI resolutions
- 100 AI text edits
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
ChatBot
- Trains on your website quickly
- No coding needed
- Many messaging and store integrations
- 14-day free trial
- No free plan
- Small AI resolution allowance on Essential
- Priced per user
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose ChatBot if you want:
- Trains on your website quickly
- No coding needed
- Many messaging and store integrations
Watch out: no free plan.
LiveChat vs ChatBot FAQ
What is the difference between LiveChat and ChatBot?
LiveChat: Website live chat software with AI reply suggestions and chatbots. ChatBot: AI customer service agent trained on your website content. Both are customer support tools.
Is LiveChat or ChatBot cheaper?
LiveChat starts at See pricing page and ChatBot starts at See pricing page. Check both pricing pages for current plans.
Do LiveChat and ChatBot have free plans?
LiveChat: No, 14-day trial. ChatBot: No, 14-day trial.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes ChatBot?
ChatBot is made by Text, based in Poland.
Which should I choose, LiveChat or ChatBot?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose ChatBot if you value trains on your website quickly and no coding needed.