kitio.aiLiveChat vs Activechat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and Activechat starts at $3995 one-time. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- Natural language chatbots
- AI hints for live agents
- Visual chatbot builder
- Knowledge extraction from docs
- Smart chat routing
- Customer CRM tools
| Feature | LiveChat | Activechat |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | Self-hosted customer service automation with AI chatbots and live chat |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | See pricing page | $3995 one-time |
| Free plan | No, 14-day trial | No |
| Made by | Text | Activechat |
| Based in | Poland | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and Activechat starts at $3995 one-time. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Company License
$3995 one-time
- One installation
- Unlimited projects
- Chatbots and live chat automation
Developer License
$9995 one-time
- Unlimited installations
- TypeScript source code
- Billing system and dev docs
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
Activechat
- One-time payment, no subscription
- Source code on the Developer licence
- Flexible conversation flows
- High upfront cost
- Self-hosting needs technical staff
- No free plan
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose Activechat if you want:
- One-time payment, no subscription
- Source code on the Developer licence
- Flexible conversation flows
Watch out: high upfront cost.
LiveChat vs Activechat FAQ
What is the difference between LiveChat and Activechat?
LiveChat: Website live chat software with AI reply suggestions and chatbots. Activechat: Self-hosted customer service automation with AI chatbots and live chat. Both are customer support tools.
Is LiveChat or Activechat cheaper?
LiveChat starts at See pricing page and Activechat starts at $3995 one-time. Check both pricing pages for current plans.
Do LiveChat and Activechat have free plans?
LiveChat: No, 14-day trial. Activechat: No.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes Activechat?
Activechat is made by Activechat, based in United States.
Which should I choose, LiveChat or Activechat?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose Activechat if you value one-time payment, no subscription and source code on the developer licence.