kitio.aiKayako vs Kompis Web
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Kayako starts at See pricing page and Kompis Web starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI agent for ticket resolution
- Shared inbox and ticketing
- Knowledge base
- Live chat widget
- Automation rules
- Reporting and analytics
- Answers from approved site content
- Current-page awareness
- Seven interface languages
- Knowledge and FAQ approval
- Conversation review
| Feature | Kayako | Kompis Web |
|---|---|---|
| Best for | Help desk with an AI agent that resolves tickets for you | Website helper that answers visitors from your approved pages |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No | Yes |
| Made by | Kayako | Aipify |
| Based in | – | Norway |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Kayako starts at See pricing page and Kompis Web starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Free
Free
- 150 answers per website, lifetime
- No card required
Standard
NOK 599/mo
- 2,500 answers every month
- Per website license
- Checkout not live yet
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Kayako
- Pay per resolution instead of per seat for the AI
- Onboarding handled by the vendor
- Kay can run on top of an existing help desk
- No self-serve plans or prices listed
- Resolution counts decide the AI bill
- Few integrations named on the homepage
Kompis Web
- Free start without a credit card
- Answers stay tied to your own pages
- Strong Nordic language support
- Free answers are a one-time allowance
- Prices listed only in Norwegian kroner
- Paid checkout not yet available
Which one should you choose?
Choose Kayako if you want:
- Pay per resolution instead of per seat for the AI
- Onboarding handled by the vendor
- Kay can run on top of an existing help desk
Watch out: no self-serve plans or prices listed.
Choose Kompis Web if you want:
- Free start without a credit card
- Answers stay tied to your own pages
- Strong Nordic language support
Watch out: free answers are a one-time allowance.
Kayako vs Kompis Web FAQ
What is the difference between Kayako and Kompis Web?
Kayako: Help desk with an AI agent that resolves tickets for you. Kompis Web: Website helper that answers visitors from your approved pages. Both are customer support tools.
Is Kayako or Kompis Web cheaper?
Kayako starts at See pricing page and Kompis Web starts at See pricing page. Check both pricing pages for current plans.
Do Kayako and Kompis Web have free plans?
Kayako: No. Kompis Web: Yes.
Who makes Kayako?
Kayako is made by Kayako.
Who makes Kompis Web?
Kompis Web is made by Aipify, based in Norway.
Which should I choose, Kayako or Kompis Web?
Choose Kayako if you value pay per resolution instead of per seat for the ai and onboarding handled by the vendor. Choose Kompis Web if you value free start without a credit card and answers stay tied to your own pages.