Helpshift vs Kompis Web
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Helpshift starts at See pricing page and Kompis Web starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- In-game support SDK
- Gaming-specific AI agents
- Trust and safety tools
- Player engagement features
- Community sentiment tracking
- Managed human services
- Answers from approved site content
- Current-page awareness
- Seven interface languages
- Knowledge and FAQ approval
- Conversation review
| Feature | Helpshift | Kompis Web |
|---|---|---|
| Best for | Player support platform for games with AI agents and human services | Website helper that answers visitors from your approved pages |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No | Yes |
| Made by | Helpshift | Aipify |
| Based in | – | Norway |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Helpshift starts at See pricing page and Kompis Web starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Free
Free
- 150 answers per website, lifetime
- No card required
Standard
NOK 599/mo
- 2,500 answers every month
- Per website license
- Checkout not live yet
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Helpshift
- Built specifically for games
- Support opens inside the game itself
- Option to add managed support staff
- No public pricing
- Of little use outside gaming
- Requires SDK integration in the game
Kompis Web
- Free start without a credit card
- Answers stay tied to your own pages
- Strong Nordic language support
- Free answers are a one-time allowance
- Prices listed only in Norwegian kroner
- Paid checkout not yet available
Which one should you choose?
Choose Helpshift if you want:
- Built specifically for games
- Support opens inside the game itself
- Option to add managed support staff
Watch out: no public pricing.
Choose Kompis Web if you want:
- Free start without a credit card
- Answers stay tied to your own pages
- Strong Nordic language support
Watch out: free answers are a one-time allowance.
Helpshift vs Kompis Web FAQ
What is the difference between Helpshift and Kompis Web?
Helpshift: Player support platform for games with AI agents and human services. Kompis Web: Website helper that answers visitors from your approved pages. Both are customer support tools.
Is Helpshift or Kompis Web cheaper?
Helpshift starts at See pricing page and Kompis Web starts at See pricing page. Check both pricing pages for current plans.
Do Helpshift and Kompis Web have free plans?
Helpshift: No. Kompis Web: Yes.
Who makes Helpshift?
Helpshift is made by Helpshift.
Who makes Kompis Web?
Kompis Web is made by Aipify, based in Norway.
Which should I choose, Helpshift or Kompis Web?
Choose Helpshift if you value built specifically for games and support opens inside the game itself. Choose Kompis Web if you value free start without a credit card and answers stay tied to your own pages.