kitio.aiHappyFox vs CX Genie
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. HappyFox has the lower starting price: about $24 a month, against $40 for CX Genie.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI-assisted ticketing
- Voice AI contact center
- Autopilot agents
- Chatbot
- Employee support in Slack and Teams
- Service desk
- No-code AI agents
- Visual workflow builder
- Help desk and live chat
- Product recommendations
- Lead collection
- White label for agencies
| Feature | HappyFox | CX Genie |
|---|---|---|
| Best for | Help desk suite with AI assistance, voice AI and autonomous agents | No-code AI agents, help desk and live chat for support teams |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | $24/mo | $39.99/mo |
| Free plan | No | Yes |
| Made by | HappyFox | CX Genie |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
HappyFox has the lower starting price: about $24 a month, against $40 for CX Genie.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Assist AI
From $1/user/mo
- Per user
- Employee support in Slack and Teams
HappyFox AI
From $14/agent/mo
- Per agent
- AI help on every ticket
Help Desk
From $24/agent/mo billed yearly
- Per agent
- Omnichannel support
- Unlimited-agent option
Contact Center Suite
From $99/agent/mo
- Per agent
- Voice AI for contact centers
5 plans
Free
Free
- Core AI agent features
- No credit card needed
Starter
$39.99/mo
- 5 seats
- 5,000 conversations per month
- Help desk
Team
$89.99/mo
- 15 seats
- 15,000 conversations per month
- Workflows
Business
$249.99/mo
- Unlimited seats
- 60,000 conversations per month
- White label
Enterprise
Contact sales
- Custom scale
- Dedicated deployment
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
HappyFox
- Broad suite beyond ticketing
- Outcome-based pricing for some AI
- Covers customer and employee support
- Pricing differs by product, which gets complicated
- Lowest prices need annual billing
- AI features are separate paid add-ons
CX Genie
- Free plan without a card
- Agent, help desk and chat in one place
- White label on the Business plan
- Conversation caps on every plan
- Workflows start on the Team plan
- Annual billing needed for the best price
Which one should you choose?
Choose HappyFox if you want:
- Broad suite beyond ticketing
- Outcome-based pricing for some AI
- Covers customer and employee support
Watch out: pricing differs by product, which gets complicated.
Choose CX Genie if you want:
- Free plan without a card
- Agent, help desk and chat in one place
- White label on the Business plan
Watch out: conversation caps on every plan.
HappyFox vs CX Genie FAQ
What is the difference between HappyFox and CX Genie?
HappyFox: Help desk suite with AI assistance, voice AI and autonomous agents. CX Genie: No-code AI agents, help desk and live chat for support teams. Both are customer support tools.
Is HappyFox or CX Genie cheaper?
HappyFox has the lower starting price: about $24 a month, against $40 for CX Genie.
Do HappyFox and CX Genie have free plans?
HappyFox: No. CX Genie: Yes.
Who makes HappyFox?
HappyFox is made by HappyFox.
Who makes CX Genie?
CX Genie is made by CX Genie.
Which should I choose, HappyFox or CX Genie?
Choose HappyFox if you value broad suite beyond ticketing and outcome-based pricing for some ai. Choose CX Genie if you value free plan without a card and agent, help desk and chat in one place.