kitio.aiGupshup vs FPT.AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Gupshup starts at See pricing page and FPT.AI starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI agents for chat
- Voice AI agents
- WhatsApp and RCS messaging
- SMS campaigns
- Avatar website assistant
- Verified business chat
- AI agents and chatbots
- Automated voice calls
- Document data extraction
- eKYC identity checks
- Call center quality control
- Payment collection automation
| Feature | Gupshup | FPT.AI |
|---|---|---|
| Best for | AI agents for customer conversations on WhatsApp, SMS and voice | Vietnamese enterprise AI for customer service, eKYC and documents |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | No |
| Made by | Gupshup | FPT Corporation |
| Based in | United States | Vietnam |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Gupshup starts at See pricing page and FPT.AI starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Gupshup
- Covers WhatsApp, RCS, SMS and voice
- Voice agents for inbound and outbound calls
- Aimed at large-scale enterprise use
- No pricing shown on the homepage
- Platform is broad and may need onboarding
- Geared more to companies than small shops
FPT.AI
- Strong Vietnamese language support
- Wide product range for enterprises
- Covers both customer and back-office tasks
- No public pricing
- Built for large companies, not individuals
Which one should you choose?
Choose Gupshup if you want:
- Covers WhatsApp, RCS, SMS and voice
- Voice agents for inbound and outbound calls
- Aimed at large-scale enterprise use
Watch out: no pricing shown on the homepage.
Choose FPT.AI if you want:
- Strong Vietnamese language support
- Wide product range for enterprises
- Covers both customer and back-office tasks
Watch out: no public pricing.
Gupshup vs FPT.AI FAQ
What is the difference between Gupshup and FPT.AI?
Gupshup: AI agents for customer conversations on WhatsApp, SMS and voice. FPT.AI: Vietnamese enterprise AI for customer service, eKYC and documents. Both are customer support tools.
Is Gupshup or FPT.AI cheaper?
Gupshup starts at See pricing page and FPT.AI starts at See pricing page. Check both pricing pages for current plans.
Do Gupshup and FPT.AI have free plans?
Gupshup: Yes. FPT.AI: No.
Who makes Gupshup?
Gupshup is made by Gupshup, based in United States.
Who makes FPT.AI?
FPT.AI is made by FPT Corporation, based in Vietnam.
Which should I choose, Gupshup or FPT.AI?
Choose Gupshup if you value covers whatsapp, rcs, sms and voice and voice agents for inbound and outbound calls. Choose FPT.AI if you value strong vietnamese language support and wide product range for enterprises.