FPT.AI vs OMQ
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. FPT.AI starts at See pricing page and OMQ starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI agents and chatbots
- Automated voice calls
- Document data extraction
- eKYC identity checks
- Call center quality control
- Payment collection automation
- AI chatbot
- AI email bot
- AI voice bot
- AI agent for processes
- Shared knowledge base
- Help desk integrations
| Feature | FPT.AI | OMQ |
|---|---|---|
| Best for | Vietnamese enterprise AI for customer service, eKYC and documents | German AI chatbot, email bot and voice bot for customer service |
| Category | Customer support | Customer support |
| Pricing model | Paid | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No | No |
| Made by | FPT Corporation | OMQ |
| Based in | Vietnam | Germany |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
FPT.AI starts at See pricing page and OMQ starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
FPT.AI
- Strong Vietnamese language support
- Wide product range for enterprises
- Covers both customer and back-office tasks
- No public pricing
- Built for large companies, not individuals
OMQ
- Chat, email and phone in one system
- Single knowledge base for all channels
- German-language focus
- Integration costs are charged extra
- Each additional chatbot costs more
- Prices shown in euros only
Which one should you choose?
Choose FPT.AI if you want:
- Strong Vietnamese language support
- Wide product range for enterprises
- Covers both customer and back-office tasks
Watch out: no public pricing.
Choose OMQ if you want:
- Chat, email and phone in one system
- Single knowledge base for all channels
- German-language focus
Watch out: integration costs are charged extra.
FPT.AI vs OMQ FAQ
What is the difference between FPT.AI and OMQ?
FPT.AI: Vietnamese enterprise AI for customer service, eKYC and documents. OMQ: German AI chatbot, email bot and voice bot for customer service. Both are customer support tools.
Is FPT.AI or OMQ cheaper?
FPT.AI starts at See pricing page and OMQ starts at See pricing page. Check both pricing pages for current plans.
Do FPT.AI and OMQ have free plans?
FPT.AI: No. OMQ: No.
Who makes FPT.AI?
FPT.AI is made by FPT Corporation, based in Vietnam.
Who makes OMQ?
OMQ is made by OMQ, based in Germany.
Which should I choose, FPT.AI or OMQ?
Choose FPT.AI if you value strong vietnamese language support and wide product range for enterprises. Choose OMQ if you value chat, email and phone in one system and single knowledge base for all channels.