Five9 vs LiveX AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Five9 starts at See pricing page and LiveX AI starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Predictive and progressive dialers
- AI voice agents
- Agent Assist
- Workforce management
- CRM integrations
- Website and app agents
- Voice agents
- Messaging channels
- Hologram agents
- Kiosk and QR experiences
| Feature | Five9 | LiveX AI |
|---|---|---|
| Best for | Cloud contact center software with AI agents and agent assist | Customer-facing AI agents for websites, voice, kiosks and holograms |
| Category | Customer support | Customer support |
| Pricing model | Paid | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No | No |
| Made by | Five9 | LiveX AI |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Five9 starts at See pricing page and LiveX AI starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Five9
- Strong outbound dialing
- Reliable voice quality
- Good CRM integrations
- Digital channels less polished
- Pricing through sales only
- Reporting can feel dated
LiveX AI
- Covers online and in-person service
- Voice and messaging in one product
- Unusual hologram and kiosk options
- No public pricing
- Requires a demo to get started
- Little technical detail on the website
Which one should you choose?
Choose Five9 if you want:
- Strong outbound dialing
- Reliable voice quality
- Good CRM integrations
Watch out: digital channels less polished.
Choose LiveX AI if you want:
- Covers online and in-person service
- Voice and messaging in one product
- Unusual hologram and kiosk options
Watch out: no public pricing.
Five9 vs LiveX AI FAQ
What is the difference between Five9 and LiveX AI?
Five9: Cloud contact center software with AI agents and agent assist. LiveX AI: Customer-facing AI agents for websites, voice, kiosks and holograms. Both are customer support tools.
Is Five9 or LiveX AI cheaper?
Five9 starts at See pricing page and LiveX AI starts at See pricing page. Check both pricing pages for current plans.
Do Five9 and LiveX AI have free plans?
Five9: No. LiveX AI: No.
Who makes Five9?
Five9 is made by Five9, based in United States.
Who makes LiveX AI?
LiveX AI is made by LiveX AI, based in United States.
Which should I choose, Five9 or LiveX AI?
Choose Five9 if you value strong outbound dialing and reliable voice quality. Choose LiveX AI if you value covers online and in-person service and voice and messaging in one product.