Document360 vs Documentation.AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Document360 starts at See pricing page and Documentation.AI starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Eddy AI writing assistant
- AI search and chatbot
- Custom review workflows
- Word and PDF import
- API documentation
- SSO and SCIM
- AI documentation agent
- Cited AI assistant for readers
- Docs as code with Git
- OpenAPI playground
- Reader and authoring MCP servers
- Versions and localisation
| Feature | Document360 | Documentation.AI |
|---|---|---|
| Best for | Knowledge base software with an AI assistant, search and chatbot | Docs platform whose AI agent drafts updates from code and tickets |
| Category | Productivity | Productivity |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | Yes |
| Made by | Document360 | Documentation.AI |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Document360 starts at See pricing page and Documentation.AI starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Starter
Free
- 5 editor seats
- Visual web editor
- AI Assistant
- Embeddable docs
Standard
$55/mo billed yearly
- 10 editor seats
- Password-protected docs
- External sources for AI
Pro
$159/mo billed yearly
- Unlimited editor seats
- Private docs with JWT or OAuth
- Advanced analytics
- PDF export
Enterprise
Contact sales
- AI agent and automations
- Docs and authoring MCP servers
- Custom SLAs
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Document360
- Handles internal and public docs
- AI helps both writers and readers
- Dedicated success manager included
- Prices only through a custom quote
- AI premium features cost extra
- More than small teams may need
Documentation.AI
- Docs update from code changes
- Free plan includes AI assistant
- Works for both writers and developers
- Paid prices shown only with yearly billing
- Private docs with login need Pro
- AI usage runs on credits
Which one should you choose?
Choose Document360 if you want:
- Handles internal and public docs
- AI helps both writers and readers
- Dedicated success manager included
Watch out: prices only through a custom quote.
Choose Documentation.AI if you want:
- Docs update from code changes
- Free plan includes AI assistant
- Works for both writers and developers
Watch out: paid prices shown only with yearly billing.
Document360 vs Documentation.AI FAQ
What is the difference between Document360 and Documentation.AI?
Document360: Knowledge base software with an AI assistant, search and chatbot. Documentation.AI: Docs platform whose AI agent drafts updates from code and tickets. Both are productivity tools.
Is Document360 or Documentation.AI cheaper?
Document360 starts at See pricing page and Documentation.AI starts at See pricing page. Check both pricing pages for current plans.
Do Document360 and Documentation.AI have free plans?
Document360: No, 14-day trial. Documentation.AI: Yes.
Who makes Document360?
Document360 is made by Document360.
Who makes Documentation.AI?
Documentation.AI is made by Documentation.AI.
Which should I choose, Document360 or Documentation.AI?
Choose Document360 if you value handles internal and public docs and ai helps both writers and readers. Choose Documentation.AI if you value docs update from code changes and free plan includes ai assistant.