kitio.aiGitBook vs Document360
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. GitBook starts at $65/mo and Document360 starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- GitBook Agent for editing docs
- Embeddable AI assistant
- AI search answers
- Auto-updating translations
- Custom domains and analytics
- Eddy AI writing assistant
- AI search and chatbot
- Custom review workflows
- Word and PDF import
- API documentation
- SSO and SCIM
| Feature | GitBook | Document360 |
|---|---|---|
| Best for | Docs platform with an AI agent for writers and an AI assistant for readers | Knowledge base software with an AI assistant, search and chatbot |
| Category | Productivity | Productivity |
| Pricing model | Freemium | Free trial |
| Starting price | $65/mo | See pricing page |
| Free plan | Yes | No, 14-day trial |
| Made by | GitBook | Document360 |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
GitBook starts at $65/mo and Document360 starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- Public branded docs site
- 1 user
- GitBook Agent, 10 messages a week
Essential
$65/mo
- Per site
- $20 of AI credits included
- AI Assistant Ask
- Custom domain and analytics
Ultimate
$249/mo
- Per site
- $100 of AI credits included
- AI Assistant Chat
Enterprise
Contact sales
- SAML SSO
- White-glove migration
- Dedicated support
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
GitBook
- AI help for both writers and readers
- Translations update with the source
- Free plan for public docs
- AI features consume paid credits
- Each extra user costs $12 a month
- Full Assistant chat only on Ultimate
Document360
- Handles internal and public docs
- AI helps both writers and readers
- Dedicated success manager included
- Prices only through a custom quote
- AI premium features cost extra
- More than small teams may need
Which one should you choose?
Choose GitBook if you want:
- AI help for both writers and readers
- Translations update with the source
- Free plan for public docs
Watch out: ai features consume paid credits.
Choose Document360 if you want:
- Handles internal and public docs
- AI helps both writers and readers
- Dedicated success manager included
Watch out: prices only through a custom quote.
GitBook vs Document360 FAQ
What is the difference between GitBook and Document360?
GitBook: Docs platform with an AI agent for writers and an AI assistant for readers. Document360: Knowledge base software with an AI assistant, search and chatbot. Both are productivity tools.
Is GitBook or Document360 cheaper?
GitBook starts at $65/mo and Document360 starts at See pricing page. Check both pricing pages for current plans.
Do GitBook and Document360 have free plans?
GitBook: Yes. Document360: No, 14-day trial.
Who makes GitBook?
GitBook is made by GitBook.
Who makes Document360?
Document360 is made by Document360.
Which should I choose, GitBook or Document360?
Choose GitBook if you value ai help for both writers and readers and translations update with the source. Choose Document360 if you value handles internal and public docs and ai helps both writers and readers.