kitio.aiChat Thing vs Wakeman
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Chat Thing has the lower starting price: about $14 a month, against $49 for Wakeman.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Training on sites, docs and Notion
- Web chat, WhatsApp and phone
- Calendar booking
- Order lookups and actions
- Human handoff
- 24/7 call answering
- Job details by text
- Emergency safety steps
- Appointment booking
- Jobber integration
- Spam calls not billed
| Feature | Chat Thing | Wakeman |
|---|---|---|
| Best for | AI chat and voice agents trained on your website and docs | AI receptionist that answers missed calls for home-service trades |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $14/mo | $49/mo |
| Free plan | Yes | No, 14-day trial |
| Made by | Chat Thing | Wakeman |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Chat Thing has the lower starting price: about $14 a month, against $49 for Wakeman.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 1 agent
- 1 data source
- 80k message tokens
Basic
$14/mo
- 3 agents
- 3.5M message tokens per month
- 2 team members
Standard
$49/mo
- 6 agents
- 19M message tokens per month
- 4 team members
Pro
$99/mo
- 20 agents
- 38M message tokens per month
- 6 team members
Enterprise
$299/mo
- 50 agents
- 120M message tokens per month
- Unlimited data sources
3 plans
Starter
$49/mo
- 100 minutes a month
- Answers day and night
- Job details by text
- Extra minutes 45¢
Pro
$149/mo
- 500 minutes a month
- Booked jobs go to Jobber
- Website request page
- Extra minutes 35¢
Max
$399/mo
- 1,500 minutes a month
- Lowest per-minute rate
- Extra minutes 29¢
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Chat Thing
- Flat pricing, not per conversation
- Low-cost entry plan
- Phone receptionist on the same agent
- Free plan allows one data source
- Token-based limits take some working out
- Few team seats on lower plans
Wakeman
- Answers day and night in your name
- Spam and robocalls are never billed
- Spending limit to cap the bill
- Pricing aimed at small trade shops
- Built mainly for plumbing, HVAC and electrical
- Jobber is the only listed job integration
- Extra minutes cost more on small plans
Which one should you choose?
Choose Chat Thing if you want:
- Flat pricing, not per conversation
- Low-cost entry plan
- Phone receptionist on the same agent
Watch out: free plan allows one data source.
Choose Wakeman if you want:
- Answers day and night in your name
- Spam and robocalls are never billed
- Spending limit to cap the bill
Watch out: built mainly for plumbing, hvac and electrical.
Chat Thing vs Wakeman FAQ
What is the difference between Chat Thing and Wakeman?
Chat Thing: AI chat and voice agents trained on your website and docs. Wakeman: AI receptionist that answers missed calls for home-service trades. Both are customer support tools.
Is Chat Thing or Wakeman cheaper?
Chat Thing has the lower starting price: about $14 a month, against $49 for Wakeman.
Do Chat Thing and Wakeman have free plans?
Chat Thing: Yes. Wakeman: No, 14-day trial.
Who makes Chat Thing?
Chat Thing is made by Chat Thing.
Who makes Wakeman?
Wakeman is made by Wakeman.
Which should I choose, Chat Thing or Wakeman?
Choose Chat Thing if you value flat pricing, not per conversation and low-cost entry plan. Choose Wakeman if you value answers day and night in your name and spam and robocalls are never billed.