kitio.aiWakeman vs Frontdesk
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Wakeman has the lower starting price: about $49 a month, against $99 for Frontdesk.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- 24/7 call answering
- Job details by text
- Emergency safety steps
- Appointment booking
- Jobber integration
- Spam calls not billed
- 24/7 AI call answering
- Lead qualification
- Appointment booking
- Web chat, SMS and email agents
- AI CRM and tickets
- Outbound calls and sequences
| Feature | Wakeman | Frontdesk |
|---|---|---|
| Best for | AI receptionist that answers missed calls for home-service trades | AI receptionist that answers calls, texts, emails and chats 24/7 |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | $49/mo | $99/mo |
| Free plan | No, 14-day trial | No, 7-day trial |
| Made by | Wakeman | Frontdesk |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Both offer: Appointment booking.
Pricing compared
Wakeman has the lower starting price: about $49 a month, against $99 for Frontdesk.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$49/mo
- 100 minutes a month
- Answers day and night
- Job details by text
- Extra minutes 45¢
Pro
$149/mo
- 500 minutes a month
- Booked jobs go to Jobber
- Website request page
- Extra minutes 35¢
Max
$399/mo
- 1,500 minutes a month
- Lowest per-minute rate
- Extra minutes 29¢
2 plans
Business-in-a-Box
$99/mo
- 200 voice minutes per month
- 100 chatbot convos and 400 SMS
- Zapier and verified outbound number
- 7-day free trial
Partner / Enterprise
Custom
- Pricing set by monthly volume
- Custom data retention
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Wakeman
- Answers day and night in your name
- Spam and robocalls are never billed
- Spending limit to cap the bill
- Pricing aimed at small trade shops
- Built mainly for plumbing, HVAC and electrical
- Jobber is the only listed job integration
- Extra minutes cost more on small plans
Frontdesk
- Calls, chat, SMS and email in one plan
- Quick five-minute setup
- Includes a CRM and ticketing
- Only 200 voice minutes on the base plan
- Overages add to the bill
- Enterprise pricing is custom
Which one should you choose?
Choose Wakeman if you want:
- Answers day and night in your name
- Spam and robocalls are never billed
- Spending limit to cap the bill
Watch out: built mainly for plumbing, hvac and electrical.
Choose Frontdesk if you want:
- Calls, chat, SMS and email in one plan
- Quick five-minute setup
- Includes a CRM and ticketing
Watch out: only 200 voice minutes on the base plan.
Wakeman vs Frontdesk FAQ
What is the difference between Wakeman and Frontdesk?
Wakeman: AI receptionist that answers missed calls for home-service trades. Frontdesk: AI receptionist that answers calls, texts, emails and chats 24/7. Both are customer support tools.
Is Wakeman or Frontdesk cheaper?
Wakeman has the lower starting price: about $49 a month, against $99 for Frontdesk.
Do Wakeman and Frontdesk have free plans?
Wakeman: No, 14-day trial. Frontdesk: No, 7-day trial.
Who makes Wakeman?
Wakeman is made by Wakeman.
Who makes Frontdesk?
Frontdesk is made by Frontdesk.
Which should I choose, Wakeman or Frontdesk?
Choose Wakeman if you value answers day and night in your name and spam and robocalls are never billed. Choose Frontdesk if you value calls, chat, sms and email in one plan and quick five-minute setup.