kitio.aiBestChat vs Flochat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. BestChat starts at $10/mo and Flochat starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI SmartBot for stores
- Product catalog learning
- AI reply writing
- AI Insights
- Shopify, Wix and WordPress apps
- Omni-channel inbox
- 15+ messaging channels
- AI assistants
- GitBook docs chatbot
- Two-way data sync
- No-code automation
| Feature | BestChat | Flochat |
|---|---|---|
| Best for | Live chat with an AI SmartBot that learns your online store's products | Chat automation and AI assistants for SaaS product teams |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $10/mo | See pricing page |
| Free plan | Yes | Yes |
| Made by | BestChat | Flochat |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
BestChat starts at $10/mo and Flochat starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 80 AI chats per month
- 80 products learned
- 1 agent seat
Starter
$10/mo
- 300 AI chats per month
- 300 products learned
- 100 AI training items
Basic
$30/mo
- 1,000 AI chats per month
- No BestChat branding
- 3 agent seats
Growth
$60/mo
- 3,000 AI chats per month
- Unlimited training items
- 6 agent seats
Enterprise
$450/mo
- Unlimited AI chats
- Independent data model
- Tuning by data scientists
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
BestChat
- Free plan with AI chats
- Low entry price
- Works with popular store builders
- AI chat caps on every paid tier
- Branding stays on the cheapest plans
- Few details on the AI model used
Flochat
- Free plan and trial available
- Docs-trained chatbot for GitBook
- Many channels in one inbox
- Built for SaaS teams rather than general use
- Paid plan prices are not listed
- AI sits alongside a broad feature set
Which one should you choose?
Choose BestChat if you want:
- Free plan with AI chats
- Low entry price
- Works with popular store builders
Watch out: ai chat caps on every paid tier.
Choose Flochat if you want:
- Free plan and trial available
- Docs-trained chatbot for GitBook
- Many channels in one inbox
Watch out: built for saas teams rather than general use.
BestChat vs Flochat FAQ
What is the difference between BestChat and Flochat?
BestChat: Live chat with an AI SmartBot that learns your online store's products. Flochat: Chat automation and AI assistants for SaaS product teams. Both are customer support tools.
Is BestChat or Flochat cheaper?
BestChat starts at $10/mo and Flochat starts at See pricing page. Check both pricing pages for current plans.
Do BestChat and Flochat have free plans?
BestChat: Yes. Flochat: Yes.
Who makes BestChat?
BestChat is made by BestChat.
Who makes Flochat?
Flochat is made by Flochat.
Which should I choose, BestChat or Flochat?
Choose BestChat if you value free plan with ai chats and low entry price. Choose Flochat if you value free plan and trial available and docs-trained chatbot for gitbook.