kitio.aiAmazon Lex vs WotNot
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Amazon Lex starts at See pricing page and WotNot starts at $29/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Speech and text bots
- Intent and slot handling
- Automated chatbot designer
- Streaming conversations
- Amazon Connect integration
- Train from a website URL
- Web, WhatsApp, SMS and email
- Voice agent
- Live chat handover
- Zapier integration
- 80+ languages
| Feature | Amazon Lex | WotNot |
|---|---|---|
| Best for | AWS service for building chatbots, voice bots and AI-driven IVR | No-code AI agents for support and lead capture on web and WhatsApp |
| Category | Customer support | Customer support |
| Pricing model | Paid | Free trial |
| Starting price | See pricing page | $29/mo |
| Free plan | No | No, 14-day trial |
| Made by | Amazon Web Services | WotNot |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Amazon Lex starts at See pricing page and WotNot starts at $29/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Request and response
$0.004 / speech request
- $0.00075 per text request
- Billed per user input
Streaming conversation
$0.0065 / speech interval
- $0.002 per text request
- For continuous conversations
Automated chatbot designer
$0.50 / training minute
- Builds intents from transcripts
4 plans
Lite
$29/mo
- 1,000 chats per month
- 1,000 AI credits
- No-code agent builder
- Zapier integration
Starter
$99/mo
- 5,000 chats per month
- 5,000 AI credits
- Integrations
- Ticketing support
Premium
$299/mo
- 10,000 chats per month
- 10,000 AI credits
- Live chat
- Hide branding
Custom
Contact sales
- Unlimited chats and credits
- Professional services
- Priority support
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Amazon Lex
- Pay only per request
- Works closely with Amazon Connect
- Handles both voice and text
- Requires an AWS account and setup
- Costs add up with speech volume
- Steeper learning curve than no-code builders
WotNot
- Covers many messaging channels
- Quick setup from an existing site
- Option to have the agent built for you
- No permanent free plan
- Live chat starts on the $299 plan
- Branding removal only on Premium
Which one should you choose?
Choose Amazon Lex if you want:
- Pay only per request
- Works closely with Amazon Connect
- Handles both voice and text
Watch out: requires an aws account and setup.
Choose WotNot if you want:
- Covers many messaging channels
- Quick setup from an existing site
- Option to have the agent built for you
Watch out: no permanent free plan.
Amazon Lex vs WotNot FAQ
What is the difference between Amazon Lex and WotNot?
Amazon Lex: AWS service for building chatbots, voice bots and AI-driven IVR. WotNot: No-code AI agents for support and lead capture on web and WhatsApp. Both are customer support tools.
Is Amazon Lex or WotNot cheaper?
Amazon Lex starts at See pricing page and WotNot starts at $29/mo. Check both pricing pages for current plans.
Do Amazon Lex and WotNot have free plans?
Amazon Lex: No. WotNot: No, 14-day trial.
Who makes Amazon Lex?
Amazon Lex is made by Amazon Web Services, based in United States.
Who makes WotNot?
WotNot is made by WotNot.
Which should I choose, Amazon Lex or WotNot?
Choose Amazon Lex if you value pay only per request and works closely with amazon connect. Choose WotNot if you value covers many messaging channels and quick setup from an existing site.