kitio.aiAmazon Lex vs Askli
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Amazon Lex starts at See pricing page and Askli starts at $49/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Speech and text bots
- Intent and slot handling
- Automated chatbot designer
- Streaming conversations
- Amazon Connect integration
- Training on docs, sites and Notion
- Embeddable chat widget
- WhatsApp, Slack and Telegram
- Human handoff
- Shared inbox
| Feature | Amazon Lex | Askli |
|---|---|---|
| Best for | AWS service for building chatbots, voice bots and AI-driven IVR | No-code builder for support chatbots trained on your company data |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | $49/mo |
| Free plan | No | Yes |
| Made by | Amazon Web Services | Askli |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Amazon Lex starts at See pricing page and Askli starts at $49/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Request and response
$0.004 / speech request
- $0.00075 per text request
- Billed per user input
Streaming conversation
$0.0065 / speech interval
- $0.002 per text request
- For continuous conversations
Automated chatbot designer
$0.50 / training minute
- Builds intents from transcripts
4 plans
Free
Free
- 200 message credits per month
- 1 agent and 1 datastore
- Notion and Google Drive import
Growth
$49/mo
- 20,000 message credits per month
- 2 agents and 2 datastores
- Dedicated support
Pro
$99/mo
- 40,000 message credits per month
- 5 agents and 5 datastores
Enterprise
$499/mo
- 400,000 message credits per month
- 100 agents and datastores
- Remove Askli branding
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Amazon Lex
- Pay only per request
- Works closely with Amazon Connect
- Handles both voice and text
- Requires an AWS account and setup
- Costs add up with speech volume
- Steeper learning curve than no-code builders
Askli
- Free plan to start
- Many data sources and channels
- Team can take over live chats
- Free agents are deleted after 14 days idle
- Branding removal only on the $499 plan
- Large jump in price between tiers
Which one should you choose?
Choose Amazon Lex if you want:
- Pay only per request
- Works closely with Amazon Connect
- Handles both voice and text
Watch out: requires an aws account and setup.
Choose Askli if you want:
- Free plan to start
- Many data sources and channels
- Team can take over live chats
Watch out: free agents are deleted after 14 days idle.
Amazon Lex vs Askli FAQ
What is the difference between Amazon Lex and Askli?
Amazon Lex: AWS service for building chatbots, voice bots and AI-driven IVR. Askli: No-code builder for support chatbots trained on your company data. Both are customer support tools.
Is Amazon Lex or Askli cheaper?
Amazon Lex starts at See pricing page and Askli starts at $49/mo. Check both pricing pages for current plans.
Do Amazon Lex and Askli have free plans?
Amazon Lex: No. Askli: Yes.
Who makes Amazon Lex?
Amazon Lex is made by Amazon Web Services, based in United States.
Who makes Askli?
Askli is made by Askli.
Which should I choose, Amazon Lex or Askli?
Choose Amazon Lex if you value pay only per request and works closely with amazon connect. Choose Askli if you value free plan to start and many data sources and channels.