kitio.aiAgentforce vs Microsoft Power Automate
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Microsoft Power Automate has the lower starting price: about $15 a month, against $150 for Agentforce.
Microsoft's cloud flows, desktop RPA and AI agents in one product
Freemium · $15/moAt a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Agentforce Builder
- Prebuilt role agents
- Data Cloud grounding
- Flow and Apex actions
- Testing Center
- Cloud flows
- Desktop flows (RPA)
- Copilot flow builder
- AI Builder document processing
- Process mining
| Feature | Agentforce | Microsoft Power Automate |
|---|---|---|
| Best for | Salesforce's platform for AI agents built on CRM data | Microsoft's cloud flows, desktop RPA and AI agents in one product |
| Category | Agents & automation | Agents & automation |
| Pricing model | Paid | Freemium |
| Starting price | $150/mo | $15/mo |
| Free plan | No | Yes |
| Made by | Salesforce | Microsoft |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Microsoft Power Automate has the lower starting price: about $15 a month, against $150 for Agentforce.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Flex Credits
$0.005 / credit
- Pay per agent action
- Pre-purchase, pre-commit or PayGo
- Track usage in Digital Wallet
Industries add-ons
$150/mo
- Per user
- Industry-specific AI in the flow of work
- Unmetered employee usage
Agentforce Max Editions
$550/mo
- Per user, starting price
- Agentforce add-on included
- 2.75M Flex Credits per org/year
3 plans
Premium
$15/mo
- Per user, paid yearly
- Cloud flows and attended desktop flows
- Standard, premium and custom connectors
Process
$150/mo
- Per bot, paid yearly
- Unattended desktop flows (RPA)
- Automate core enterprise processes
Hosted Process
$215/mo
- Per bot
- Unattended automation
- Microsoft-hosted virtual machine on Azure
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Agentforce
- Works directly on Salesforce data
- Many prebuilt agents
- Enterprise trust and security layer
- Expensive outside large deals
- Best only if you use Salesforce
Microsoft Power Automate
- Deep Microsoft 365 integration
- Cloud and desktop automation together
- Strong admin and governance controls
- Licensing is confusing
- Premium connectors cost extra
- Less pleasant outside the Microsoft stack
Which one should you choose?
Choose Agentforce if you want:
- Works directly on Salesforce data
- Many prebuilt agents
- Enterprise trust and security layer
Watch out: expensive outside large deals.
Choose Microsoft Power Automate if you want:
- Deep Microsoft 365 integration
- Cloud and desktop automation together
- Strong admin and governance controls
Watch out: licensing is confusing.
Agentforce vs Microsoft Power Automate FAQ
What is the difference between Agentforce and Microsoft Power Automate?
Agentforce: Salesforce's platform for AI agents built on CRM data. Microsoft Power Automate: Microsoft's cloud flows, desktop RPA and AI agents in one product. Both are agents & automation tools.
Is Agentforce or Microsoft Power Automate cheaper?
Microsoft Power Automate has the lower starting price: about $15 a month, against $150 for Agentforce.
Do Agentforce and Microsoft Power Automate have free plans?
Agentforce: No. Microsoft Power Automate: Yes.
Who makes Agentforce?
Agentforce is made by Salesforce, based in United States.
Who makes Microsoft Power Automate?
Microsoft Power Automate is made by Microsoft, based in United States.
Which should I choose, Agentforce or Microsoft Power Automate?
Choose Agentforce if you value works directly on salesforce data and many prebuilt agents. Choose Microsoft Power Automate if you value deep microsoft 365 integration and cloud and desktop automation together.