Syllotips

Syllotips is continuous improvement software for enterprise AI agents and RAG assistants. It scores answers and agent runs, traces why failures happened, and routes them to the right business experts, whose approved fixes are stored for the agent to reuse.

Instead of reading chats one by one and filing IT tickets, teams let Syllotips find and group similar failures, such as a wrong answer about a returns policy. Guardian agents attribute each problem to missing knowledge or faulty behaviour, and an expert corrects it once. The approved correction goes into governed memory so later conversations get it right.

It works with existing agents through APIs and Microsoft integrations, and can also supply a retrieval layer or a full agent stack. Deployment options cover SaaS, private cloud and on-premises, with use cases in customer support, sales enablement, field service and internal knowledge for banks, insurers and telcos.