kitio.aiAdded Nov 5, 2026
RetentionX
Free trial · $49/moCustomer analytics, attribution and AI insights for online stores
What is RetentionX?
RetentionX is a commerce analytics platform that combines customer segmentation, first-party tracking, marketing attribution and automations. Its AI Analyst sends overnight briefings on what changed in your store and why, aimed at Shopify brands growing past early stage.
The customer intelligence side offers more than 100 reports such as RFM analysis, cohorts, LTV, product analysis and follow-up purchase patterns, plus a segment builder. RX Identity tracks sessions and conversions server-side and through its own pixel to fill gaps left by browser tracking.
Marketing intelligence adds attribution models and a KPI hub for judging ad spend, and AI merchandising automation reorders products to improve conversion. Pricing scales with annual revenue, and RetentionX lists more than 50 integrations.
Features
- AI Analyst briefings
- Customer segmentation
- Server-side tracking
- Attribution models
- AI merchandising
Tags
Releases
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Organization
RetentionX
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- $49/mo
- Billing frequency
- Monthly
- Free trial duration
- 30 days
RetentionX plans
Starter
$49/mo
- Under $250k annual revenue
- Insights, reports and segments
- Select automations
Core
$149/mo
- RX Identity tracking
- Marketing intelligence
- Higher audience limits
Growth
$249/mo
- AI predictive modelling
- Higher limits
- Dedicated Slack support
Prices in USD, checked Nov 5, 2026. Plans change often, so confirm on the RetentionX site.Official pricing
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Pros and cons
Pros
- 30-day free trial
- Deep cohort and LTV reporting
- Tracking that does not rely on browser cookies
Cons
- Price rises with store revenue
- Predictive modelling only on Growth
- Broad toolset takes time to set up
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Q&A
What is RetentionX?
RetentionX is a commerce analytics platform that combines customer segmentation, first-party tracking, marketing attribution and automations. Its AI Analyst sends overnight briefings on what changed in your store and why, aimed at Shopify brands growing past early stage.
How is RetentionX priced?
Plans are tiered by your store's annual revenue. For stores under $250k a year they start at $49 a month on Starter.
How much does RetentionX cost?
RetentionX is free trial, with paid plans from $49/mo. There is a 30-day free trial.
Is there a free version of RetentionX?
No, but you can try it free for 30 days before paying.
What are the main features of RetentionX?
AI Analyst briefings, Customer segmentation, Server-side tracking, Attribution models, AI merchandising.
Who makes RetentionX?
RetentionX is made by RetentionX.
What are the best alternatives to RetentionX?
Popular alternatives include BigCommerce, Shopify Sidekick, Rebuy.